NHTSA recall 18V229000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V229000 |
| Manufacturer's number | 19N3/19N4 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2018-04-11 |
| Owners notified | 2018-09-14 |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
| Units potentially affected | 342867 |
| Report | Quarterly report 8, for 2020 quarter 2 |
|---|---|
| Filed with NHTSA | 2020-07-29 |
| Vehicles in the campaign | 342867 |
| Reported remedied | 298681 (87%) |
| Reported unreachable | 90 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
What can happen
A blocked pump or a short-circuited pump can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 AUDI A4 ALLROAD | Built 2012-02-20 to 2016-04-01. |
|---|---|
| 2014 AUDI A4 ALLROAD | Built 2012-02-20 to 2016-04-01. |
| 2015 AUDI A4 ALLROAD | Built 2012-02-20 to 2016-04-01. |
| 2016 AUDI A4 ALLROAD | Built 2012-02-20 to 2016-04-01. |
| 2013 AUDI A5 | Built 2012-03-08 to 2016-11-19. |
| 2014 AUDI A5 | Built 2012-03-08 to 2016-11-19. |
| 2015 AUDI A5 | Built 2012-03-08 to 2016-11-19. |
| 2016 AUDI A5 | Built 2012-03-08 to 2016-11-19. |
| 2017 AUDI A5 | Built 2012-03-08 to 2016-11-19. |
| 2013 AUDI A5 CABRIOLET | Built 2012-03-09 to 2016-12-16. |
| 2014 AUDI A5 CABRIOLET | Built 2012-03-09 to 2016-12-16. |
| 2015 AUDI A5 CABRIOLET | Built 2012-03-09 to 2016-12-16. |
| 2016 AUDI A5 CABRIOLET | Built 2012-03-09 to 2016-12-16. |
| 2017 AUDI A5 CABRIOLET | Built 2012-03-09 to 2016-12-16. |
| 2012 AUDI A6 | Built 2011-04-04 to 2014-12-22. |
| 2013 AUDI A6 | Built 2011-04-04 to 2014-12-22. |
| 2014 AUDI A6 | Built 2011-04-04 to 2014-12-22. |
| 2015 AUDI A6 | Built 2011-04-04 to 2014-12-22. |
| 2013 AUDI Q5 | Built 2012-07-04 to 2016-12-20. |
| 2014 AUDI Q5 | Built 2012-07-04 to 2016-12-20. |
| 2015 AUDI Q5 | Built 2012-07-04 to 2016-12-20. |
| 2016 AUDI Q5 | Built 2012-07-04 to 2016-12-20. |
| 2017 AUDI Q5 | Built 2012-07-04 to 2016-12-20. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 1912332030623 | 2024-02-20. Service bulletin. Coolant temperature sporadically too high, C7 V6 |
|---|---|
| DC_Closure 19N8 | 2024-02-06. Service bulletin. SERV_ACT - After-Run Coolant Pump - Closure Notice |
| AVin4Pin20230901 | 2023-10-05. Service bulletin. Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Check engine lamp is on, DTC (s) P010600, P023600, P023700, P023800 Leak from oil pan USB Trim detached from center console 3.0L engine sound generator malfunctioning Valve cover leaking oil Fuel pressure low. DTC P008700 Check engine lamp, Belt Starter Generator DTC U046900 symptom 26950 "Check engine lamp on, DTC P042000: Catalyst System,Bank1 Efficiency Below" |
| Edition92 | 2023-02-06. Service bulletin. Idenifying and mixing factory fill engine coolants |
| 134520344392 | 2022-08-01. Service bulletin. When vehicles are driven on gravel roads, there is a greater chance of front-end stone impact damage to the intercooler radiator (Figure 1). |
| 134320344391 | 2022-08-01. Service bulletin. When vehicles are driven on gravel roads, there is a greater chance of front-end stone impact damage to the intercooler radiator (Figure 1). |
| 24 14 50 2038212 | 2022-05-02. Service bulletin. Possible incorrect function on the sensor elements of the air mass meter. |
| A192227202530312 | 2022-02-04. Service bulletin. This bulletin contains instructions for identifying and mixing factory fill coolants. |
| A1921262061918_4 | 2022-01-05. Service bulletin. This bulletin provides guidance on diagnosing a coolant light concern with normal coolant level in the tank. |
| A9020652032113_4 | 2020-09-03. Service bulletin. This information bulletin contains a background on the outside air temperature reading. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.