# NHTSA recall 18V173000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V173000
- Manufacturer's number: 365
- Manufacturer: Maserati North America, Inc.
- Reported: 2018\-03\-14
- Owners notified: 2018\-05\-18
- Component: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
- Units potentially affected: 9044

## What is wrong

Maserati North America, Inc. \(Maserati\) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles.  Due to an engine software problem, at slow speeds such as stop\-and\-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.


## What can happen

If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.


## The remedy

Maserati will notify owners, and dealers will re\-flash the software for the engine control module, free of charge.  The recall is expected to begin May 2018.  Owners may contact Maserati customer service at 1\-877\-696\-2737.  Maserati's number for this recall is 365.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 3
- Filed with NHTSA: 2019\-10\-16
- Vehicles in the campaign: 9044
- Reported remedied: 8098 \(89%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 MASERATI GHIBLI](/makes/maserati/ghibli/2017/recalls.md). Built 2016\-05\-19 to 2017\-07\-19.
- [2017 MASERATI QUATTROPORTE](/makes/maserati/quattroporte/2017/recalls.md). Built 2016\-05\-19 to 2017\-07\-31.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [MAS002199A](/bulletins/10178707.md), 2020-08-24, Service bulletin
- [MAS002199](/bulletins/10176339.md), 2020-06-15, Service bulletin
- [MAS002120i](/bulletins/10174309.md), 2020-04-27, Service bulletin
- [MAS001417](/bulletins/10129107.md), 2018-02-21, Service bulletin
- [MAS001417](/bulletins/10127432.md), 2018-01-29, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V173000](/v1/recalls/nhtsa/18V173000)

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