# NHTSA recall 17V814000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V814000
- Manufacturer's number: 17C21
- Manufacturer: Ford Motor Company
- Reported: 2017\-12\-18
- Owners notified: 2018\-01\-31
- Component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units potentially affected: 2100

## What is wrong

Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster.  If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened.  As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."


## What can happen

Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.


## The remedy

Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge.  The recall is expected to begin February 5, 2018.  Owners may contact Ford customer service at 1\-866\-436\-7332. Ford's number for this recall is 17C21.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 2
- Filed with NHTSA: 2019\-07\-30
- Vehicles in the campaign: 2100
- Reported remedied: 1840 \(87%\)
- Reported unreachable: 2
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 FORD MUSTANG](/makes/ford/mustang/2018/recalls.md). Built 2017\-03\-14 to 2017\-11\-26.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 50375](/bulletins/10205694.md), 2021-12-27, Service bulletin
- [SSM 49292](/bulletins/10181931.md), 2020-11-04, Service bulletin
- [SSM 49284](/bulletins/10181913.md), 2020-11-04, Service bulletin
- [TSB 20\-2255](/bulletins/10179117.md), 2020-09-02, Service bulletin
- [SSM 47267](/bulletins/10137147.md), 2018-05-21, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V814000](/v1/recalls/nhtsa/17V814000)

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