# NHTSA recall 17V720000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V720000
- Manufacturer: BMW of North America, LLC
- Reported: 2017\-11\-16
- Owners notified: 2018\-01\-12
- Component: AIR BAGS:FRONTAL
- Units potentially affected: 32000

## What is wrong

BMW of North America, LLC \(BMW\) is recalling certain 2014\-2018 BMW i3 electric and hybrid electric vehicles.  Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash.  These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 208, "Occupant Crash Protection."


## What can happen

During a frontal impact, unbelted, small adult, drivers could be at a higher risk of neck injury.


## The remedy

BMW will notify owners, and dealers will update the Driver air bag control unit software, free of charge.  The recall is expected to begin January 8, 2018.  Owners may contact BMW customer service at the dedicated i3 recall number 1\-855\-269\-3361.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 2
- Filed with NHTSA: 2019\-07\-26
- Vehicles in the campaign: 32000
- Reported remedied: 29754 \(92%\)
- Reported unreachable: 0
- Reported removed: 554

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 BMW I3](/makes/bmw/i3/2014/recalls.md). Built 2013\-09\-01 to 2017\-11\-14.
- [2015 BMW I3](/makes/bmw/i3/2015/recalls.md). Built 2013\-09\-01 to 2017\-11\-14.
- [2016 BMW I3](/makes/bmw/i3/2016/recalls.md). Built 2013\-09\-01 to 2017\-11\-14.
- [2017 BMW I3](/makes/bmw/i3/2017/recalls.md). Built 2013\-09\-01 to 2017\-11\-14.
- [2018 BMW I3](/makes/bmw/i3/2018/recalls.md). Built 2013\-09\-01 to 2017\-11\-14.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [B010818](/bulletins/10249438.md), 2024-02-01, Service bulletin
- [B321119](/bulletins/10190849.md), 2021-04-26, Service bulletin
- [B513016](/bulletins/10174015.md), 2020-04-20, Service bulletin
- [B321119](/bulletins/10174008.md), 2020-04-20, Service bulletin
- [B651218](/bulletins/10153774.md), 2019-02-25, Service bulletin
- [B650715](/bulletins/10151117.md), 2018-12-10, Service bulletin
- [B650715](/bulletins/10151024.md), 2018-12-10, Service bulletin
- [B651816](/bulletins/10149263.md), 2018-11-26, Service bulletin
- [B650315](/bulletins/10147688.md), 2018-11-13, Service bulletin
- [320714](/bulletins/10147610.md), 2018-11-13, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V720000](/v1/recalls/nhtsa/17V720000)

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