# NHTSA recall 17V608000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V608000
- Manufacturer's number: SC155
- Manufacturer: Kia Motors America
- Reported: 2017\-09\-29
- Owners notified: 2017\-11\-16
- Component: STEERING
- Units potentially affected: 342381

## What is wrong

Kia Motors America \(Kia\) is recalling certain 2014\-2016 Soul and Soul EV vehicles.  The pinion plug may allow the pinion gear to separate from the steering gear assembly.


## What can happen

If the pinion gear separates, steering will be lost, increasing the risk of a crash.


## The remedy

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge.  The recall began November 16, 2017.  Owners may contact Kia customer service at 1\-800\-333\-4542.  Kia's number for this recall is SC155.  Note: This recall supersedes campaigns 14V\-332 and 15V\-736.  Vehicles previously remedied under those numbers are being recalled again under this campaign.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 1
- Filed with NHTSA: 2019\-04\-08
- Vehicles in the campaign: 342381
- Reported remedied: 208174 \(60%\)
- Reported unreachable: 22234
- Reported removed: 27720

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 KIA SOUL](/makes/kia/soul/2014/recalls.md). Built 2013\-07\-21 to 2015\-09\-30.
- [2015 KIA SOUL](/makes/kia/soul/2015/recalls.md). Built 2013\-07\-21 to 2015\-09\-30.
- [2016 KIA SOUL](/makes/kia/soul/2016/recalls.md). Built 2013\-07\-21 to 2015\-09\-30.
- [2014 KIA SOUL EV](/makes/kia/soul/2014/recalls.md). Built 2013\-07\-21 to 2015\-09\-30. Listed as a series or trim of this model.
- [2015 KIA SOUL EV](/makes/kia/soul/2015/recalls.md). Built 2013\-07\-21 to 2015\-09\-30. Listed as a series or trim of this model.
- [2016 KIA SOUL EV](/makes/kia/soul/2016/recalls.md). Built 2013\-07\-21 to 2015\-09\-30. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [CS2311\_TSB\_R3](/bulletins/11009080.md), 2024-10-23, Service bulletin
- [CS2311\_TSB\_R2](/bulletins/10250838.md), 2024-03-02, Service bulletin
- [CS2311\_TSB\_R1](/bulletins/10247554.md), 2024-01-06, Service bulletin
- [CS2311\_TSB](/bulletins/10247553.md), 2024-01-06, Service bulletin
- [CS2306L\_OWNRPS2](/bulletins/10241169.md), 2023-08-24, Service bulletin
- [TSB\_CHA084\_R8](/bulletins/10202226.md), 2021-10-22, Service bulletin
- [TSB\_CHA084\_R7](/bulletins/10189545.md), 2021-04-06, Service bulletin
- [TSB\_CHA084\_R6](/bulletins/10183333.md), 2020-12-02, Service bulletin
- [TSB\_CHA084\_R5](/bulletins/10183332.md), 2020-12-02, Service bulletin
- [TSBCHA084\_R4](/bulletins/10168850.md), 2019-12-09, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V608000](/v1/recalls/nhtsa/17V608000)

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