# NHTSA recall 17V595000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V595000
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2017\-09\-22
- Owners notified: 2017\-12\-21
- Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
- Units potentially affected: 3

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain model year 2015\-2017 Mercedes\-Benz Metris vans.  These vehicles have electrical power steering control units with improperly welded contact pins.


## What can happen

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.


## The remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge.  An interim notice is expected to be mailed on November 17, 2017.  A second notice will be mailed to owners when parts become available.  Owners may contact Daimler's customer service at 1\-877\-762\-8267.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 1
- Filed with NHTSA: 2019\-04\-15
- Vehicles in the campaign: 3
- Reported remedied: 0 \(0%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2015 MERCEDES\-BENZ METRIS. Built 2015\-02\-11 to 2017\-05\-31.
- [2016 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2016/recalls.md). Built 2015\-02\-11 to 2017\-05\-31.
- [2017 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2017/recalls.md). Built 2015\-02\-11 to 2017\-05\-31.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V595000](/v1/recalls/nhtsa/17V595000)

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