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NHTSA recall 17V595000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number17V595000
ManufacturerDaimler Vans USA, LLC
Reported2017-09-22
Owners notified2017-12-21
ComponentSTEERING:ELECTRIC POWER ASSIST SYSTEM
Units potentially affected3
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2019 quarter 1
Filed with NHTSA2019-04-15
Vehicles in the campaign3
Reported remedied0 (0%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

What can happen

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

The remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2015 MERCEDES-BENZ METRISBuilt 2015-02-11 to 2017-05-31.
2016 MERCEDES-BENZ METRISBuilt 2015-02-11 to 2017-05-31.
2017 MERCEDES-BENZ METRISBuilt 2015-02-11 to 2017-05-31.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially