# NHTSA recall 17V521000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V521000
- Manufacturer's number: FL\-745
- Manufacturer: Daimler Trucks North America LLC
- Reported: 2017\-08\-24
- Owners notified: 2017\-10\-16
- Component: SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
- Units potentially affected: 38

## What is wrong

Daimler Trucks North America LLC \(DTNA\) is recalling certain 2017\-2018 Western Star 4900 trucks.  The front axle weight capacity may exceed the spring capacity.


## What can happen

Overloaded springs may result in the front axle separating from the vehicle, increasing the risk of a crash.


## The remedy

DTNA will notify owners, and dealers will replace the front axle springs, free of charge.  The recall began on October 16, 2017.  Owners may contact DTNA customer service at 1\-800\-745\-8000.  DTNA's number for this recall is FL\-745.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2019 quarter 3
- Filed with NHTSA: 2019\-10\-30
- Vehicles in the campaign: 38
- Reported remedied: 27 \(71%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 WESTERN STAR 4900](/makes/western-star/4900/2017/recalls.md). Built 2016\-11\-18 to 2017\-07\-24.
- [2018 WESTERN STAR 4900](/makes/western-star/4900/2018/recalls.md). Built 2016\-11\-18 to 2017\-07\-24.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SS734\-WST](/bulletins/11000986.md), 2024-06-05, Other
- [SBW31\-016](/bulletins/10177605.md), 2020-07-31, Service bulletin
- [SS1034621](/bulletins/10170323.md), 2020-01-21, Service bulletin
- [SBW41\-002](/bulletins/10168094.md), 2019-11-21, Service bulletin
- [19TL\-9](/bulletins/10163620.md), 2019-08-08, Service bulletin
- [sbw0015](/bulletins/10158111.md), 2019-04-08, Service bulletin
- [DOC\-1034171](/bulletins/10156220.md), 2019-04-01, Service bulletin
- [sbw0015 Vibratio](/bulletins/10151627.md), 2018-12-10, Service bulletin
- [DOC\-1033256](/bulletins/10151580.md), 2018-12-10, Service bulletin
- [DOC\-1033256](/bulletins/10140756.md), 2018-06-11, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V521000](/v1/recalls/nhtsa/17V521000)

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