# NHTSA recall 17V520000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V520000
- Manufacturer's number: 17R3
- Manufacturer: Gulf States Toyota, Inc.
- Reported: 2017\-08\-23
- Owners notified: 2017\-09\-29
- Component: EQUIPMENT
- Units potentially affected: 1121

## What is wrong

Gulf States Toyota, Inc. \(GST\) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars.  The fasteners for the roof rails may not be torqued properly.


## What can happen

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.


## The remedy

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge.  The recall began September 29, 2017.  Owners may contact GST customer service at 1\-800\-444\-1074.  GST's number for this recall is 17R3.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 4
- Filed with NHTSA: 2019\-01\-28
- Vehicles in the campaign: 1121
- Reported remedied: 837 \(74%\)
- Reported unreachable: 19
- Reported removed: 1

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 TOYOTA HIGHLANDER](/makes/toyota/highlander/2017/recalls.md). Built 2016\-11\-16 to 2017\-07\-19.
- [2017 TOYOTA HIGHLANDER HYBRID](/makes/toyota/highlander/2017/recalls.md). Built 2016\-11\-16 to 2017\-07\-19. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin
- [T\-SB\-0057\-18](/bulletins/10238157.md), 2023-06-26, Service bulletin
- [TSB000923](/bulletins/10235216.md), 2023-05-01, Service bulletin
- [TSB004522Rev1](/bulletins/10220177.md), 2022-09-15, Service bulletin
- [TSB009421Rev1](/bulletins/10220174.md), 2022-09-15, Service bulletin
- [TSB000320](/bulletins/10220142.md), 2022-09-15, Service bulletin
- [T\-SB\-0119\-15 Rev](/bulletins/10213902.md), 2022-06-13, Service bulletin
- [T\-SB\-0045\-22](/bulletins/10211830.md), 2022-05-16, Service bulletin
- [ZKG\_Dealer\_Daily](/bulletins/10211829.md), 2022-05-16, Service bulletin
- [ZKG\_Dealer\_Lette](/bulletins/10211828.md), 2022-05-16, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V520000](/v1/recalls/nhtsa/17V520000)

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