# NHTSA recall 17V476000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V476000
- Manufacturer: Nissan North America, Inc.
- Reported: 2017\-07\-27
- Owners notified: 2017\-08\-29
- Component: ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Units potentially affected: 14192

## What is wrong

Nissan North America, Inc. \(Nissan\) is recalling certain 2016\-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine.  Incorrect Fuel Pump Control Module \(FPCM\) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.


## What can happen

An engine stall can increase the risk of a crash.


## The remedy

Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module \(FPCM\) with corrected software, free of charge.  The recall began August 29, 2017.  Owners may contact Infiniti customer service at 1\-800\-662\-6200.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 4
- Filed with NHTSA: 2019\-01\-31
- Vehicles in the campaign: 14192
- Reported remedied: 12369 \(87%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 INFINITI Q50](/makes/infiniti/q50/2016/recalls.md). Built 2015\-03\-10 to 2017\-04\-05.
- [2017 INFINITI Q50](/makes/infiniti/q50/2017/recalls.md). Built 2015\-03\-10 to 2017\-04\-05.
- [2018 INFINITI Q50](/makes/infiniti/q50/2018/recalls.md). Built 2015\-03\-10 to 2017\-04\-05.
- [2017 INFINITI Q60](/makes/infiniti/q60/2017/recalls.md). Built 2015\-07\-30 to 2017\-04\-05.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [ITB19\-024B](/bulletins/10212027.md), 2022-05-20, Service bulletin
- [ITB18\-040c](/bulletins/10165747.md), 2019-10-08, Service bulletin
- [ITB18\-040a](/bulletins/10153546.md), 2019-02-25, Service bulletin
- [ITB18\-040](/bulletins/10153545.md), 2019-02-25, Service bulletin
- [ITB12\-011k](/bulletins/10136647.md), 2018-05-14, Service bulletin
- [ITB12\-011j](/bulletins/10129108.md), 2018-02-21, Service bulletin
- [ITB17\-058](/bulletins/10127460.md), 2018-01-29, Service bulletin
- [ITB16\-043](/bulletins/10120584.md), 2017-10-25, Service bulletin
- [ITB17\-030](/bulletins/10109235.md), 2017-08-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V476000](/v1/recalls/nhtsa/17V476000)

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