# NHTSA recall 17V404000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V404000
- Manufacturer's number: 17239/17258
- Manufacturer: General Motors LLC
- Reported: 2017\-06\-27
- Owners notified: 2017\-07\-27
- Component: EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Units potentially affected: 768

## What is wrong

General Motors LLC \(GM\) is recalling certain 2016\-2017 Buick Envision vehicles.  An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back.  If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 202a, "Head Restraints."


## What can happen

If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.


## The remedy

GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge.  The recall began July 27, 2017.  Owners may contact Buick customer service at 1\-800\-521\-7300.  GM's number for this recall is 17239/17258.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 4
- Filed with NHTSA: 2019\-01\-24
- Vehicles in the campaign: 768
- Reported remedied: 261 \(33%\)
- Reported unreachable: 1
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 BUICK ENVISION](/makes/buick/envision/2016/recalls.md). Built 2016\-03\-27 to 2017\-05\-16.
- [2017 BUICK ENVISION](/makes/buick/envision/2017/recalls.md). Built 2016\-03\-27 to 2017\-05\-16.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PIT6180](/bulletins/11006317.md), 2024-08-13, Service bulletin
- [06\-00\-89\-029V](/bulletins/11000158.md), 2024-05-16, Service bulletin
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin
- [16NA011](/bulletins/10250067.md), 2024-02-12, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V404000](/v1/recalls/nhtsa/17V404000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2017V404000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F17V404000&vehicle=NHTSA%20recall%2017V404000)