# NHTSA recall 17V398000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V398000
- Manufacturer's number: 17C11
- Manufacturer: Ford Motor Company
- Reported: 2017\-06\-26
- Owners notified: 2017\-08\-08
- Component: AIR BAGS:KNEE BOLSTER
- Units potentially affected: 3

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2016 Ford Escape vehicles.  The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 208, "Occupant Crash Protection."


## What can happen

In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.


## The remedy

Ford will notify owners, and dealers will replace driver's knee air bag, free of charge.  The recall began on August 8, 2017.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 17C11.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 4
- Filed with NHTSA: 2019\-01\-30
- Vehicles in the campaign: 3
- Reported remedied: 2 \(66%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 FORD ESCAPE](/makes/ford/escape/2016/recalls.md). Built 2015\-12\-18 to 2015\-12\-18.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB160001](/bulletins/10204987.md), 2021-12-20, Service bulletin
- [LTR3756](/bulletins/10204986.md), 2021-12-20, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V398000](/v1/recalls/nhtsa/17V398000)

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