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NHTSA recall 17V331000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number17V331000
Manufacturer's number17C09
ManufacturerFord Motor Company
Reported2017-05-22
Owners notified2017-07-13
ComponentLATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR
Units potentially affected14410
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2018 quarter 4
Filed with NHTSA2019-01-30
Vehicles in the campaign14410
Reported remedied4644 (32%)
Reported unreachable219
Reported removed1

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

What can happen

If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.

The remedy

Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2015 FORD F-150Built 2014-03-18 to 2017-04-01.
2016 FORD F-150Built 2014-03-18 to 2017-04-01.
2017 FORD F-150Built 2014-03-18 to 2017-04-01.
2017 FORD F-450Built 2015-10-08 to 2017-04-01.
2017 FORD F-550Built 2015-10-08 to 2017-04-01.
2017 FORD redundant F-250Built 2015-10-08 to 2017-04-01.
2017 FORD redundant F-350Built 2015-10-08 to 2017-04-01.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
18N03-S72019-12-05. Service bulletin. Customer Satisfaction Program 18N03 - Supplement #7 Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
18N03-S62019-05-07. Service bulletin. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
18N03-S42019-04-08. Service bulletin. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
18N03-S42019-04-01. Service bulletin. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
18N03-S32019-03-04. Service bulletin. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
18N03-S22019-03-04. Service bulletin. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
TSB 19-20072019-03-04. Service bulletin. Some 2018-2019 F-150 vehicles built at Kansas City Assembly Plant on or after 4-Apr-2018 and Dearborn Truck Plant on or after 13-Apr-2018 and some F-Super Duty vehicles built at Kentucky Truck Plant on or after 22-Apr-2018 and Ohio Assembly Plant on or after 18-Apr-2018 may exhibit doors that are difficult to unlatch or latch in temperatures at or below freezing. Follow the Service Procedure steps to correct the condition.
18N03-S12018-11-19. Service bulletin. Certain 2018 Model Year Expedition and Navigator Vehicles Equipped With R-1234yf Refrigerant - Special R-1234yf Refrigerant Service Information. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 - Vehicles - Door Latch Freezing Concerns
AEVSB2017-4.62017-08-10. Service bulletin. OEM Security system interface with aftermarket lock systems.
SSM 464092017-03-20. Service bulletin. SOME 2015-2017 F-150 SUPERCAB VEHICLES BUILT ON OR BEFORE 01-JAN-2017 MAY EXHIBIT INOPERATIVE REAR DOOR LOWER LATCHES DURING FREEZING TEMPERATURES. THE REAR DOOR LOWER LATCHES HAVE BEEN REVISED TO INCLUDE A WATER SHIELD AND THE PARTS CATALOG HAS BEEN UPDATED TO SHOW THE NEW NUMBERS. REPLACE THE REAR DOOR LOWER LATCHES, REFER TO WORKSHOP MANUAL (WSM), SECTION 501-14. FOR CLAIMING, USE CAUSAL PART 18264A00 AND APPLICABLE LABOR OPERATIONS IN SECTION 12 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially