# NHTSA recall 17V309000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V309000
- Manufacturer's number: 23W5
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2017\-05\-11
- Owners notified: 2017\-07\-07
- Component: POWER TRAIN:DRIVELINE:DRIVESHAFT; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Units potentially affected: 84262

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2012\-2014 Passat vehicles, equipped with diesel engines and Direct\-Shift Transmissions \(DSG\).  The vehicle's underbody heat shield may not be long enough to protect the right half\-shaft grease boot from heat, potentially resulting in a grease leak.


## What can happen

If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter \(DPF\), it could increase the risk of fire.


## The remedy

Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge.  The recall began on July 7, 2017.  Owners may contact Volkswagen customer service at 1\-800\-893\-5298.  Volkswagen's number for this recall is 23W5.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 4
- Filed with NHTSA: 2019\-01\-30
- Vehicles in the campaign: 84262
- Reported remedied: 17944 \(21%\)
- Reported unreachable: 241
- Reported removed: 3

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2012 VOLKSWAGEN PASSAT](/makes/volkswagen/passat/2012/recalls.md). Built 2011\-04\-11 to 2014\-07\-25.
- [2013 VOLKSWAGEN PASSAT](/makes/volkswagen/passat/2013/recalls.md). Built 2011\-04\-11 to 2014\-07\-25.
- [2014 VOLKSWAGEN PASSAT](/makes/volkswagen/passat/2014/recalls.md). Built 2011\-04\-11 to 2014\-07\-25.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V309000](/v1/recalls/nhtsa/17V309000)

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