# NHTSA recall 17V298000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 17V298000
- Manufacturer's number: 20Z8
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2017\-05\-03
- Owners notified: 2017\-07\-03
- Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Units potentially affected: 240487

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain model year 2013\-2017 Audi Q5 and 2013\-2017 Audi Q7 vehicles.  These gasoline\-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.


## What can happen

A fuel leak in the presence of an ignition source increases the risk of a fire.


## The remedy

Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present.  Flanges that do not have cracks will have a protective film applied.  These repairs will be performed free of charge.  The recall began July 3, 2017.  Owners may contact Audi customer service at 1\-800\-253\-2834.  Volkswagen's number for this recall is 20Z8.  Note: This recall is an expansion of recall 16V\-660.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 4
- Filed with NHTSA: 2019\-01\-30
- Vehicles in the campaign: 240487
- Reported remedied: 222477 \(92%\)
- Reported unreachable: 754
- Reported removed: 8

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 AUDI Q5](/makes/audi/q5/2013/recalls.md). Built 2012\-07\-04 to 2017\-03\-03.
- [2014 AUDI Q5](/makes/audi/q5/2014/recalls.md). Built 2012\-07\-04 to 2017\-03\-03.
- [2015 AUDI Q5](/makes/audi/q5/2015/recalls.md). Built 2012\-07\-04 to 2017\-03\-03.
- [2016 AUDI Q5](/makes/audi/q5/2016/recalls.md). Built 2012\-07\-04 to 2017\-03\-03.
- [2017 AUDI Q5](/makes/audi/q5/2017/recalls.md). Built 2012\-07\-04 to 2017\-03\-03.
- [2013 AUDI Q7](/makes/audi/q7/2013/recalls.md). Built 2012\-05\-16 to 2015\-07\-10.
- [2014 AUDI Q7](/makes/audi/q7/2014/recalls.md). Built 2012\-05\-16 to 2015\-07\-10.
- [2015 AUDI Q7](/makes/audi/q7/2015/recalls.md). Built 2012\-05\-16 to 2015\-07\-10.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SM622013](/bulletins/10242636.md), 2023-09-25, Service bulletin
- [Circular19N8REV1](/bulletins/10171764.md), 2020-03-06, Service bulletin
- [A011475 2036668\-](/bulletins/10122282.md), 2017-11-08, Service bulletin
- [A011469 2036668\-](/bulletins/10122277.md), 2017-11-08, Service bulletin
- [A011455 2036169\-](/bulletins/10122176.md), 2017-11-08, Service bulletin
- [A011505 2036169\-](/bulletins/10119854.md), 2017-10-21, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/17V298000](/v1/recalls/nhtsa/17V298000)

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