# NHTSA recall 16V955000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V955000
- Manufacturer's number: VW: 69P4; Audi 69P2
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2016\-12\-29
- Owners notified: 2017\-02\-28
- Component: SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SIDE/WINDOW; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Units potentially affected: 5947

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e\-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly.  Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.


## What can happen

In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.


## The remedy

Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017.  Owners may contact Volkswagen customer service at 1\-800\-893\-5298 or Audi customer service at 1\-800\-253\-2834.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 2
- Filed with NHTSA: 2018\-07\-30
- Vehicles in the campaign: 5947
- Reported remedied: 5101 \(85%\)
- Reported unreachable: 16
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 AUDI A4 ALLROAD](/makes/audi/a4-allroad/2017/recalls.md). Built 2016\-07\-12 to 2016\-10\-18.
- [2017 AUDI A6](/makes/audi/a6/2017/recalls.md). Built 2016\-09\-05 to 2016\-09\-23.
- [2017 AUDI A7](/makes/audi/a7/2017/recalls.md). Built 2016\-09\-05 to 2016\-09\-15.
- [2018 AUDI Q5](/makes/audi/q5/2018/recalls.md). Built 2016\-11\-09 to 2017\-01\-03.
- [2017 AUDI Q7](/makes/audi/q7/2017/recalls.md). Built 2016\-07\-07 to 2016\-09\-28.
- [2016 VOLKSWAGEN E\-GOLF](/makes/volkswagen/e-golf/2016/recalls.md). Built 2016\-07\-27 to 2016\-08\-09.
- [2017 VOLKSWAGEN GOLF](/makes/volkswagen/golf/2017/recalls.md). Built 2016\-07\-27 to 2016\-07\-29.
- [2017 VOLKSWAGEN TIGUAN](/makes/volkswagen/tiguan/2017/recalls.md). Built 2016\-09\-02 to 2016\-11\-16.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V955000](/v1/recalls/nhtsa/16V955000)

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