# NHTSA recall 16V660000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V660000
- Manufacturer's number: 20W9
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2016\-09\-13
- Owners notified: 2016\-11\-09
- Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Units potentially affected: 143214

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain model year 2009\-2012 Audi Q5, and 2007\-2012 Audi Q7 vehicles equipped with gasoline engines.  The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.


## What can happen

A fuel leak in the presence of an ignition source increases the risk of a fire.


## The remedy

Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked.  If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump.  These repairs will be made free of charge.  The recall began November 9, 2016. Owners may contact Audi customer service at 1\-800\-253\-2834.  Volkswagen's number for this recall is 20W9.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 1
- Filed with NHTSA: 2018\-04\-27
- Vehicles in the campaign: 143214
- Reported remedied: 92700 \(64%\)
- Reported unreachable: 118
- Reported removed: 8

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2009 AUDI Q5](/makes/audi/q5/2009/recalls.md)
- [2010 AUDI Q5](/makes/audi/q5/2010/recalls.md)
- [2011 AUDI Q5](/makes/audi/q5/2011/recalls.md)
- [2012 AUDI Q5](/makes/audi/q5/2012/recalls.md)
- [2007 AUDI Q7](/makes/audi/q7/2007/recalls.md)
- [2008 AUDI Q7](/makes/audi/q7/2008/recalls.md)
- [2009 AUDI Q7](/makes/audi/q7/2009/recalls.md)
- [2010 AUDI Q7](/makes/audi/q7/2010/recalls.md)
- [2011 AUDI Q7](/makes/audi/q7/2011/recalls.md)
- [2012 AUDI Q7](/makes/audi/q7/2012/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SM622013](/bulletins/10242636.md), 2023-09-25, Service bulletin
- [23 15 37 2040752](/bulletins/10210599.md), 2022-05-02, Service bulletin
- [A2320552040752\_1](/bulletins/10181060.md), 2020-11-05, Service bulletin
- [A2319532040752\_9](/bulletins/10168611.md), 2019-12-06, Service bulletin
- [A2319522040752\_8](/bulletins/10162920.md), 2019-08-07, Service bulletin
- [A011475 2036668\-](/bulletins/10122282.md), 2017-11-08, Service bulletin
- [A011469 2036668\-](/bulletins/10122277.md), 2017-11-08, Service bulletin
- [A011455 2036169\-](/bulletins/10122176.md), 2017-11-08, Service bulletin
- [Dealer Letter \-](/bulletins/10120015.md), 2017-10-21, Service bulletin
- [A011505 2036169\-](/bulletins/10119854.md), 2017-10-21, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V660000](/v1/recalls/nhtsa/16V660000)

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