# NHTSA recall 16V644000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 16V644000 - Manufacturer's number: 9916H - Manufacturer: Mazda North American Operations - Reported: 2016\-09\-06 - Owners notified: 2017\-03\-08 - Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE - Units potentially affected: 580455 ## What is wrong Mazda North American Operations \(Mazda\) is recalling certain model year 2010\-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012\-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX\-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013\-2016 CX\-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly. ## What can happen If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury. ## The remedy Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1\-800\-222\-5500. Mazda's number for this recall is 9916H. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 7, for 2018 quarter 3 - Filed with NHTSA: 2018\-10\-30 - Vehicles in the campaign: 580455 - Reported remedied: 379110 \(65%\) - Reported unreachable: 16364 - Reported removed: 949 These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2016 MAZDA CX\-3](/makes/mazda/cx-3/2016/recalls.md). Built 2015\-06\-01 to 2015\-12\-26. - [2013 MAZDA CX\-5](/makes/mazda/cx-5/2013/recalls.md). Built 2011\-12\-15 to 2015\-12\-26. - [2014 MAZDA CX\-5](/makes/mazda/cx-5/2014/recalls.md). Built 2011\-12\-15 to 2015\-12\-26. - [2015 MAZDA CX\-5](/makes/mazda/cx-5/2015/recalls.md). Built 2011\-12\-15 to 2015\-12\-26. - [2016 MAZDA CX\-5](/makes/mazda/cx-5/2016/recalls.md). Built 2011\-12\-15 to 2015\-12\-26. - [2010 MAZDA MAZDA3](/makes/mazda/mazda3/2010/recalls.md). Built 2008\-11\-18 to 2013\-06\-08. - [2011 MAZDA MAZDA3](/makes/mazda/mazda3/2011/recalls.md). Built 2008\-11\-18 to 2013\-06\-08. - [2012 MAZDA MAZDA3](/makes/mazda/mazda3/2012/recalls.md). Built 2008\-11\-18 to 2013\-06\-08. - [2013 MAZDA MAZDA3](/makes/mazda/mazda3/2013/recalls.md). Built 2008\-11\-18 to 2013\-06\-08. - [2012 MAZDA MAZDA5](/makes/mazda/mazda5/2012/recalls.md). Built 2010\-10\-26 to 2015\-06\-22. - [2013 MAZDA MAZDA5](/makes/mazda/mazda5/2013/recalls.md). Built 2010\-10\-26 to 2015\-06\-22. - [2014 MAZDA MAZDA5](/makes/mazda/mazda5/2014/recalls.md). Built 2010\-10\-26 to 2015\-06\-22. - [2015 MAZDA MAZDA5](/makes/mazda/mazda5/2015/recalls.md). Built 2010\-10\-26 to 2015\-06\-22. - 2010 MAZDA MAZDASPEED3. Built 2008\-11\-18 to 2013\-06\-08. - 2011 MAZDA MAZDASPEED3. Built 2008\-11\-18 to 2013\-06\-08. - 2012 MAZDA MAZDASPEED3. Built 2008\-11\-18 to 2013\-06\-08. - 2013 MAZDA MAZDASPEED3. Built 2008\-11\-18 to 2013\-06\-08. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [SA\-031\-26](/bulletins/11032104.md), 2026-05-05, Service bulletin - [SA\-021\-26](/bulletins/11032100.md), 2026-05-05, Service bulletin - [SA\-039/25](/bulletins/11022742.md), 2025-09-05, Service bulletin - [SA\-058\-24](/bulletins/11007022.md), 2024-09-04, Service bulletin - [SA\-056\-24](/bulletins/11007018.md), 2024-09-04, Service bulletin - [SA\-050\-24](/bulletins/11006917.md), 2024-09-04, Service bulletin - [SA\-039\-23a](/bulletins/10243569.md), 2023-10-05, Service bulletin - [SA\-039\-23](/bulletins/10240496.md), 2023-08-05, Service bulletin - [SA\-036\-23](/bulletins/10238697.md), 2023-07-05, Service bulletin - [SA\-008\-22a](/bulletins/10225724.md), 2022-11-04, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/16V644000](/v1/recalls/nhtsa/16V644000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2016V644000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F16V644000&vehicle=NHTSA%20recall%2016V644000)