# NHTSA recall 16V643000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V643000
- Manufacturer's number: 16S30
- Manufacturer: Ford Motor Company
- Reported: 2016\-09\-06
- Owners notified: 2017\-01\-27
- Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Units potentially affected: 2046297

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2012\-2015 Ford Focus, 2013\-2015 Ford Escape and Ford C\-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014\-2016 Ford Transit Connect vehicles.  A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.


## What can happen

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.


## The remedy

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge.  The recall began on January 27, 2017.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 16S30.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2018 quarter 2
- Filed with NHTSA: 2018\-07\-30
- Vehicles in the campaign: 2046297
- Reported remedied: 1264797 \(61%\)
- Reported unreachable: 84526
- Reported removed: 705

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 FORD C\-MAX](/makes/ford/c-max/2013/recalls.md). Built 2012\-01\-19 to 2015\-01\-31.
- [2014 FORD C\-MAX](/makes/ford/c-max/2014/recalls.md). Built 2012\-01\-19 to 2015\-01\-31.
- [2015 FORD C\-MAX](/makes/ford/c-max/2015/recalls.md). Built 2012\-01\-19 to 2015\-01\-31.
- [2013 FORD ESCAPE](/makes/ford/escape/2013/recalls.md). Built 2011\-10\-05 to 2015\-01\-31.
- [2014 FORD ESCAPE](/makes/ford/escape/2014/recalls.md). Built 2011\-10\-05 to 2015\-01\-31.
- [2015 FORD ESCAPE](/makes/ford/escape/2015/recalls.md). Built 2011\-10\-05 to 2015\-01\-31.
- [2012 FORD FOCUS](/makes/ford/focus/2012/recalls.md). Built 2010\-08\-01 to 2015\-01\-31.
- [2013 FORD FOCUS](/makes/ford/focus/2013/recalls.md). Built 2010\-08\-01 to 2015\-01\-31.
- [2014 FORD FOCUS](/makes/ford/focus/2014/recalls.md). Built 2010\-08\-01 to 2015\-01\-31.
- [2015 FORD FOCUS](/makes/ford/focus/2015/recalls.md). Built 2010\-08\-01 to 2015\-01\-31.
- [2015 FORD MUSTANG](/makes/ford/mustang/2015/recalls.md). Built 2014\-02\-11 to 2015\-04\-30.
- [2014 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2014/recalls.md). Built 2013\-08\-01 to 2016\-02\-01.
- [2015 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2015/recalls.md). Built 2013\-08\-01 to 2016\-02\-01.
- [2016 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2016/recalls.md). Built 2013\-08\-01 to 2016\-02\-01.
- [2015 LINCOLN MKC](/makes/lincoln/mkc/2015/recalls.md). Built 2013\-08\-20 to 2015\-01\-31.

## Investigated as PE16001

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE16001: Preliminary evaluation, opened 2016\-01\-16, closed 2016\-10\-29. Door Latch Failure. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/16V643000/investigations](/v1/recalls/nhtsa/16V643000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [21N10](/bulletins/10205726.md), 2022-01-03, Service bulletin
- [TSB\-14\-0078](/bulletins/10056234.md), 2014-10-11, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V643000](/v1/recalls/nhtsa/16V643000)

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