# NHTSA recall 16V617000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V617000
- Manufacturer's number: 16C12
- Manufacturer: Ford Motor Company
- Reported: 2016\-08\-24
- Owners notified: 2016\-09\-06
- Component: ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Units potentially affected: 17985

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016.  The settings for the closing\-force of the power\-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto\-reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 118, "Power\-Operated Window Systems."


## What can happen

If a window closes on a body part, it can increase the risk of injury.


## The remedy

Ford has notified owners, and dealers will update the power window operating system software, free of charge.  The recall began on September 6, 2016.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 16C12.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2017 quarter 4
- Filed with NHTSA: 2018\-01\-26
- Vehicles in the campaign: 17985
- Reported remedied: 14928 \(83%\)
- Reported unreachable: 141
- Reported removed: 1

These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 FORD ESCAPE](/makes/ford/escape/2017/recalls.md). Built 2015\-10\-05 to 2016\-05\-12.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 50375](/bulletins/10205694.md), 2021-12-27, Service bulletin
- [TSB 20\-2255](/bulletins/10179117.md), 2020-09-02, Service bulletin
- [TSB 20\-2165](/bulletins/10175893.md), 2020-06-05, Service bulletin
- [SSM 47041](/bulletins/10140332.md), 2018-06-11, Service bulletin
- [SSM 47211](/bulletins/10137126.md), 2018-05-21, Service bulletin
- [SSM 46848](/bulletins/10119684.md), 2017-10-21, Service bulletin
- [SSM 46834](/bulletins/10119678.md), 2017-10-21, Service bulletin
- [SSM 46813](/bulletins/10119669.md), 2017-10-21, Service bulletin
- [SSM 46702](/bulletins/10115952.md), 2017-08-25, Service bulletin
- [TSB 17\-0032](/bulletins/10099081.md), 2017-05-15, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V617000](/v1/recalls/nhtsa/16V617000)

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