# NHTSA recall 16V502000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 16V502000 - Manufacturer's number: 50490, 50491 - Manufacturer: General Motors LLC - Reported: 2016\-07\-05 - Owners notified: 2016\-10\-14 - Component: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - Units potentially affected: 8367 ## What is wrong General Motors LLC \(GM\) is recalling certain model year 2016\-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013\-2014 Buick Verano, 2011\-2016 Chevrolet Cruze, 2010\-2013 Chevrolet Equinox 2013\-2015 Chevrolet Malibu, and 2011\-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 114, "Theft Protection and Rollaway Prevention." ## What can happen If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury. ## The remedy GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1\-800\-222\-1020, Buick 1\-800\-521\-7300, and GMC 1\-800\-462\-8782. GM's number for this recall is 50490 and 50491. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 6, for 2018 quarter 1 - Filed with NHTSA: 2018\-04\-24 - Vehicles in the campaign: 8367 - Reported remedied: 8176 \(97%\) - Reported unreachable: 4 - Reported removed: 13 These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2013 BUICK ENCORE](/makes/buick/encore/2013/recalls.md). Built 2013\-01\-15 to 2013\-01\-15. - [2011 BUICK REGAL](/makes/buick/regal/2011/recalls.md). Built 2010\-09\-22 to 2010\-09\-22. - [2013 BUICK VERANO](/makes/buick/verano/2013/recalls.md). Built 2012\-09\-21 to 2013\-09\-30. - [2014 BUICK VERANO](/makes/buick/verano/2014/recalls.md). Built 2012\-09\-21 to 2013\-09\-30. - [2016 BUICK VERANO](/makes/buick/verano/2016/recalls.md). Built 2016\-04\-05 to 2016\-05\-27. - [2017 BUICK VERANO](/makes/buick/verano/2017/recalls.md). Built 2016\-04\-05 to 2016\-05\-27. - [2011 CHEVROLET CRUZE](/makes/chevrolet/cruze/2011/recalls.md). Built 2011\-01\-11 to 2015\-08\-14. - [2012 CHEVROLET CRUZE](/makes/chevrolet/cruze/2012/recalls.md). Built 2011\-01\-11 to 2015\-08\-14. - [2013 CHEVROLET CRUZE](/makes/chevrolet/cruze/2013/recalls.md). Built 2011\-01\-11 to 2015\-08\-14. - [2014 CHEVROLET CRUZE](/makes/chevrolet/cruze/2014/recalls.md). Built 2011\-01\-11 to 2015\-08\-14. - [2015 CHEVROLET CRUZE](/makes/chevrolet/cruze/2015/recalls.md). Built 2011\-01\-11 to 2015\-08\-14. - [2016 CHEVROLET CRUZE](/makes/chevrolet/cruze/2016/recalls.md). Built 2011\-01\-11 to 2015\-08\-14. - [2010 CHEVROLET EQUINOX](/makes/chevrolet/equinox/2010/recalls.md). Built 2009\-09\-28 to 2013\-05\-31. - [2011 CHEVROLET EQUINOX](/makes/chevrolet/equinox/2011/recalls.md). Built 2009\-09\-28 to 2013\-05\-31. - [2012 CHEVROLET EQUINOX](/makes/chevrolet/equinox/2012/recalls.md). Built 2009\-09\-28 to 2013\-05\-31. - [2013 CHEVROLET EQUINOX](/makes/chevrolet/equinox/2013/recalls.md). Built 2009\-09\-28 to 2013\-05\-31. - [2013 CHEVROLET MALIBU](/makes/chevrolet/malibu/2013/recalls.md). Built 2012\-09\-14 to 2015\-10\-14. - [2014 CHEVROLET MALIBU](/makes/chevrolet/malibu/2014/recalls.md). Built 2012\-09\-14 to 2015\-10\-14. - [2015 CHEVROLET MALIBU](/makes/chevrolet/malibu/2015/recalls.md). Built 2012\-09\-14 to 2015\-10\-14. - [2016 CHEVROLET MALIBU](/makes/chevrolet/malibu/2016/recalls.md). Built 2016\-04\-07 to 2016\-05\-31. - [2011 GMC TERRAIN](/makes/gmc/terrain/2011/recalls.md). Built 2011\-01\-04 to 2013\-05\-07. - [2012 GMC TERRAIN](/makes/gmc/terrain/2012/recalls.md). Built 2011\-01\-04 to 2013\-05\-07. - [2013 GMC TERRAIN](/makes/gmc/terrain/2013/recalls.md). Built 2011\-01\-04 to 2013\-05\-07. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [PIE0281](/bulletins/10252884.md), 2024-04-08, Service bulletin - [PIE0276](/bulletins/10252878.md), 2024-04-08, Service bulletin - [PIE0270](/bulletins/10252872.md), 2024-04-08, Service bulletin - [21\-NA\-245](/bulletins/10252775.md), 2024-04-05, Service bulletin - [PIT5119B](/bulletins/10247719.md), 2023-12-26, Service bulletin - [14751](/bulletins/10247236.md), 2023-12-18, Service bulletin - [PIC5753B](/bulletins/10247051.md), 2023-12-11, Service bulletin - [PIC5753A](/bulletins/10247050.md), 2023-12-11, Service bulletin - [13120C](/bulletins/10246730.md), 2023-12-11, Service bulletin - [13120B](/bulletins/10246729.md), 2023-12-11, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/16V502000](/v1/recalls/nhtsa/16V502000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2016V502000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F16V502000&vehicle=NHTSA%20recall%2016V502000)