# NHTSA recall 16V351000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V351000
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2016\-05\-24
- Owners notified: 2016\-08\-11
- Component: STRUCTURE:BODY:ROOF AND PILLARS
- Units potentially affected: 3

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain model year 2015\-2016 Mercedes\-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015\-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016.  The affected vehicles are configured to have super\-high roofs, but may not be equipped with the required crash pads.


## What can happen

If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.


## The remedy

DVUSA will notify owners, and dealers will install the required crash\-pads, free of charge.  The recall began on August 11, 2016.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 7, for 2018 quarter 1
- Filed with NHTSA: 2018\-04\-30
- Vehicles in the campaign: 3
- Reported remedied: 2 \(66%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2015 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2015/recalls.md). Built 2015\-05\-01 to 2016\-04\-30. Listed as a series or trim of this model.
- [2016 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2016/recalls.md). Built 2015\-05\-01 to 2016\-04\-30. Listed as a series or trim of this model.
- [2015 FREIGHTLINER SPRINTER 3500](/makes/freightliner/sprinter/2015/recalls.md). Built 2015\-05\-01 to 2016\-04\-30. Listed as a series or trim of this model.
- [2016 FREIGHTLINER SPRINTER 3500](/makes/freightliner/sprinter/2016/recalls.md). Built 2015\-05\-01 to 2016\-04\-30. Listed as a series or trim of this model.
- [2015 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2015/recalls.md). Built 2015\-05\-31 to 2016\-04\-30. Listed as a series or trim of this model.
- [2016 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2016/recalls.md). Built 2015\-05\-31 to 2016\-04\-30. Listed as a series or trim of this model.
- [2015 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2015/recalls.md). Built 2015\-05\-31 to 2016\-04\-30. Listed as a series or trim of this model.
- [2016 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2016/recalls.md). Built 2015\-05\-31 to 2016\-04\-30. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [LI68.30\-N\-059117](/bulletins/10135623.md), 2018-05-07, Service bulletin
- [12\-040](/bulletins/10126809.md), 2018-01-05, Service bulletin
- [14TS5](/bulletins/10126778.md), 2018-01-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V351000](/v1/recalls/nhtsa/16V351000)

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