NHTSA recall 16V351000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 16V351000 |
| Manufacturer | Daimler Vans USA, LLC |
| Reported | 2016-05-24 |
| Owners notified | 2016-08-11 |
| Component | STRUCTURE:BODY:ROOF AND PILLARS |
| Units potentially affected | 3 |
| Report | Quarterly report 7, for 2018 quarter 1 |
|---|---|
| Filed with NHTSA | 2018-04-30 |
| Vehicles in the campaign | 3 |
| Reported remedied | 2 (66%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
What can happen
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
The remedy
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2015 FREIGHTLINER SPRINTER 2500 | Built 2015-05-01 to 2016-04-30. Listed as a series or trim of this model. |
|---|---|
| 2016 FREIGHTLINER SPRINTER 2500 | Built 2015-05-01 to 2016-04-30. Listed as a series or trim of this model. |
| 2015 FREIGHTLINER SPRINTER 3500 | Built 2015-05-01 to 2016-04-30. Listed as a series or trim of this model. |
| 2016 FREIGHTLINER SPRINTER 3500 | Built 2015-05-01 to 2016-04-30. Listed as a series or trim of this model. |
| 2015 MERCEDES-BENZ SPRINTER 2500 | Built 2015-05-31 to 2016-04-30. Listed as a series or trim of this model. |
| 2016 MERCEDES-BENZ SPRINTER 2500 | Built 2015-05-31 to 2016-04-30. Listed as a series or trim of this model. |
| 2015 MERCEDES-BENZ SPRINTER 3500 | Built 2015-05-31 to 2016-04-30. Listed as a series or trim of this model. |
| 2016 MERCEDES-BENZ SPRINTER 3500 | Built 2015-05-31 to 2016-04-30. Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| LI68.30-N-059117 | 2018-05-07. Service bulletin. Cover of storage slot at front under roof liner (FF8) not fitting. |
|---|---|
| 12-040 | 2018-01-05. Service bulletin. 12-040-DLR Roof Fairing Removal Program |
| 14TS5 | 2018-01-05. Service bulletin. 14TS5 Replacing Damaged Aftertreatment Sensor Bosses |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.