# NHTSA recall 16V311000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V311000
- Manufacturer: BMW of North America, LLC
- Reported: 2016\-05\-17
- Owners notified: 2016\-07\-08
- Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Units potentially affected: 21493

## What is wrong

BMW of North America, LLC \(BMW\) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010.  The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.


## What can happen

If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction.  Additionally, continued driving of the vehicle with a broken front universal joint may damage other components.  Either condition may increase the risk of a crash.


## The remedy

BMW will notify owners, and dealers will replace the front driveshaft, free of charge.  The recall began on July 8, 2016.  Owners may contact BMW customer service at 1\-800\-525\-7417.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2017 quarter 4
- Filed with NHTSA: 2018\-01\-25
- Vehicles in the campaign: 21493
- Reported remedied: 15183 \(70%\)
- Reported unreachable: 4361
- Reported removed: 1575

These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2011 BMW X5](/makes/bmw/x5/2011/recalls.md). Built 2010\-04\-05 to 2010\-11\-20.
- 2011 BMW X5 DIESEL SAV. Built 2010\-04\-07 to 2010\-11\-20.
- [2011 BMW X6](/makes/bmw/x6/2011/recalls.md). Built 2010\-04\-05 to 2010\-11\-20.
- 2011 BMW X6 ACTIVEHYBRID SAC. Built 2010\-04\-15 to 2010\-11\-17.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [B011515](/bulletins/10151396.md), 2018-12-10, Service bulletin
- [260114](/bulletins/10148260.md), 2018-11-13, Service bulletin
- [260114](/bulletins/10148219.md), 2018-11-13, Service bulletin
- [260114](/bulletins/10148094.md), 2018-11-13, Service bulletin
- [B260114](/bulletins/10147669.md), 2018-11-13, Service bulletin
- [SIB\-26\-01\-14](/bulletins/10056722.md), 2015-02-08, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V311000](/v1/recalls/nhtsa/16V311000)

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