NHTSA recall 16V300000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 16V300000 |
| Manufacturer's number | S37 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2016-05-16 |
| Owners notified | 2016-07-01 |
| Component | SEATS:MID/REAR ASSEMBLY |
| Units potentially affected | 99 |
| Report | Quarterly report 6, for 2017 quarter 4 |
|---|---|
| Filed with NHTSA | 2018-01-16 |
| Vehicles in the campaign | 99 |
| Reported remedied | 83 (83%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
What can happen
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
The remedy
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2016 CHRYSLER TOWN AND COUNTRY | Built 2016-03-16 to 2016-03-17. |
|---|---|
| 2016 DODGE GRAND CARAVAN | Built 2016-03-16 to 2016-03-17. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 9100456 | 2024-12-03. Service bulletin. Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure. |
|---|---|
| 2303020 | 2022-10-17. Service bulletin. Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset. |
| 71060 | 2021-03-01. Service bulletin. Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B) |
| TS-WI-0290 | 2018-09-17. Service bulletin. Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.