# NHTSA recall 16V240000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 16V240000 - Manufacturer's number: S27 - Manufacturer: Chrysler \(FCA US LLC\) - Reported: 2016\-04\-25 - Owners notified: 2016\-06\-24 - Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - Units potentially affected: 811290 ## What is wrong Chrysler \(FCA US LLC\) is recalling certain model year 2012\-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014\-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight\-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear. ## What can happen Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged. ## The remedy Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1\-800\-853\-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 8, for 2018 quarter 1 - Filed with NHTSA: 2018\-04\-17 - Vehicles in the campaign: 811290 - Reported remedied: 635311 \(78%\) - Reported unreachable: 17081 - Reported removed: 8372 These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2012 CHRYSLER 300](/makes/chrysler/300/2012/recalls.md). Built 2011\-02\-15 to 2014\-11\-27. - [2013 CHRYSLER 300](/makes/chrysler/300/2013/recalls.md). Built 2011\-02\-15 to 2014\-11\-27. - [2014 CHRYSLER 300](/makes/chrysler/300/2014/recalls.md). Built 2011\-02\-15 to 2014\-11\-27. - [2012 DODGE CHARGER](/makes/dodge/charger/2012/recalls.md). Built 2011\-02\-15 to 2014\-11\-27. - [2013 DODGE CHARGER](/makes/dodge/charger/2013/recalls.md). Built 2011\-02\-15 to 2014\-11\-27. - [2014 DODGE CHARGER](/makes/dodge/charger/2014/recalls.md). Built 2011\-02\-15 to 2014\-11\-27. - [2014 JEEP GRAND CHEROKEE](/makes/jeep/grand-cherokee/2014/recalls.md). Built 2012\-07\-16 to 2015\-12\-22. - [2015 JEEP GRAND CHEROKEE](/makes/jeep/grand-cherokee/2015/recalls.md). Built 2012\-07\-16 to 2015\-12\-22. ## Investigated as EA16002 This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected. - EA16002: Engineering analysis, opened 2016\-02\-03, closed 2016\-06\-24. Vehicle rollaway, engine on. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\). From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/16V240000/investigations](/v1/recalls/nhtsa/16V240000/investigations) ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [2103914](/bulletins/10232023.md), 2023-02-21, Service bulletin - [2101714](/bulletins/10232010.md), 2023-02-21, Service bulletin - [1806714](/bulletins/10232004.md), 2023-02-21, Service bulletin - [S1709000010](/bulletins/10229031.md), 2023-01-09, Service bulletin - [V51](/bulletins/10228020.md), 2022-12-19, Service bulletin - [0801515](/bulletins/10223623.md), 2022-10-17, Service bulletin - [W41](/bulletins/10221748.md), 2022-09-26, Service bulletin - [1801914REVA](/bulletins/10221078.md), 2022-09-26, Service bulletin - [S1508000323REVA](/bulletins/10220872.md), 2022-09-26, Service bulletin - [2102815](/bulletins/10220462.md), 2022-09-26, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/16V240000](/v1/recalls/nhtsa/16V240000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2016V240000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F16V240000&vehicle=NHTSA%20recall%2016V240000)