# NHTSA recall 16V138000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V138000
- Manufacturer's number: 93B4
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2016\-03\-07
- Owners notified: 2016\-03\-17
- Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ENGINE AND ENGINE COOLING:ENGINE
- Units potentially affected: 5561

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain model year 2015\-2016 e\-Golf vehicles manufactured May 21, 2014, to March 1, 2016.  Oversensitive diagnostics for the high\-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.


## What can happen

An unexpected vehicle shutdown can increase the risk of a crash.


## The remedy

Volkswagen has notified owners, and dealers will update the battery management software, free of charge.  The recall began March 15, 2016.  Owners may contact Volkswagen customer service at 1\-800\-893\-5298.  Volkswagen's number for this recall is 93B4.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2017 quarter 2
- Filed with NHTSA: 2017\-07\-27
- Vehicles in the campaign: 5561
- Reported remedied: 5052 \(90%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2015 VOLKSWAGEN E\-GOLF](/makes/volkswagen/e-golf/2015/recalls.md). Built 2014\-05\-21 to 2016\-03\-01.
- [2016 VOLKSWAGEN E\-GOLF](/makes/volkswagen/e-golf/2016/recalls.md). Built 2014\-05\-21 to 2016\-03\-01.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [V271901201189420](/bulletins/10214769.md), 2022-07-01, Service bulletin
- [V011812201460318](/bulletins/10214750.md), 2022-07-01, Service bulletin
- [VW8716022040184](/bulletins/10213867.md), 2022-06-13, Service bulletin
- [TT 93\-19\-01](/bulletins/10168362.md), 2019-12-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V138000](/v1/recalls/nhtsa/16V138000)

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