# NHTSA recall 16V044000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 16V044000
- Manufacturer's number: S02
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2016\-01\-28
- Owners notified: 2016\-03\-04
- Component: VISIBILITY:WINDSHIELD
- Units potentially affected: 184

## What is wrong

FCA US LLC \(Chrysler\) is recalling certain model year 2015\-2016 Chrysler Town and Country, and 2014\-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.  The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 212, "Windshield Mounting."


## What can happen

If the windshield dislodges during a crash, there is an increased risk of occupant injury.


## The remedy

Chrysler will notify owners, and dealers will replace the windshield, free of charge.  The recall began March 4, 2016. Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is S02.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2017 quarter 2
- Filed with NHTSA: 2017\-07\-19
- Vehicles in the campaign: 184
- Reported remedied: 129 \(70%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2015 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/2015/recalls.md). Built 2014\-08\-16 to 2015\-12\-05.
- [2016 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/2016/recalls.md). Built 2014\-08\-16 to 2015\-12\-05.
- [2014 DODGE GRAND CARAVAN](/makes/dodge/grand-caravan/2014/recalls.md). Built 2014\-08\-16 to 2015\-12\-05.
- [2015 DODGE GRAND CARAVAN](/makes/dodge/grand-caravan/2015/recalls.md). Built 2014\-08\-16 to 2015\-12\-05.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [1LL89HDAA](/bulletins/10218000.md), 2022-08-22, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/16V044000](/v1/recalls/nhtsa/16V044000)

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