# NHTSA recall 15V779000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 15V779000
- Manufacturer's number: 15E\-068
- Manufacturer: New England Wheels
- Reported: 2015\-11\-20
- Owners notified: 2016\-01\-05
- Component: EQUIPMENT ADAPTIVE/MOBILITY
- Units potentially affected: 278

## What is wrong

New England Wheels is recalling certain model year 2006\-2014 Ford E\-250, and E\-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation.  The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.


## What can happen

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.  This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.


## The remedy

New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings.  The platform will be inspected for cracks.  Any damaged parts will be replaced, free of charge.  The recall began on January 5, 2016.  Owners may contact New England Wheels customer service at 1\-800\-866\-9247, or Ricon Customer Service at 1\-800\-322\-2884. New England Wheels' number for this recall is 15E\-068.  Note: These vans and wheelchair lifts were subject to a similar recall in 2014.  All vehicles that received that recall remedy are still affected by this recall as well.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Vehicles this campaign lists

- [2006 FORD E\-250](/makes/ford/e-250/2006/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2007 FORD E\-250](/makes/ford/e-250/2007/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2008 FORD E\-250](/makes/ford/e-250/2008/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2009 FORD E\-250](/makes/ford/e-250/2009/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2010 FORD E\-250](/makes/ford/e-250/2010/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2011 FORD E\-250](/makes/ford/e-250/2011/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2012 FORD E\-250](/makes/ford/e-250/2012/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2013 FORD E\-250](/makes/ford/e-250/2013/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2014 FORD E\-250](/makes/ford/e-250/2014/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2006 FORD E\-350](/makes/ford/e-350/2006/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2007 FORD E\-350](/makes/ford/e-350/2007/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2008 FORD E\-350](/makes/ford/e-350/2008/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2009 FORD E\-350](/makes/ford/e-350/2009/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2010 FORD E\-350](/makes/ford/e-350/2010/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2011 FORD E\-350](/makes/ford/e-350/2011/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2012 FORD E\-350](/makes/ford/e-350/2012/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2013 FORD E\-350](/makes/ford/e-350/2013/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.
- [2014 FORD E\-350](/makes/ford/e-350/2014/recalls.md). Built 2006\-01\-01 to 2014\-09\-30.

## Investigated as RQ15002

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- RQ15002: Recall query, opened 2015\-03\-18, closed 2015\-10\-16. Wheelchair lift platform failure. STRUCTURE:FRAME AND MEMBERS.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/15V779000/investigations](/v1/recalls/nhtsa/15V779000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin
- [SSM 47850](/bulletins/10159489.md), 2019-05-07, Service bulletin
- [SSM 47009](/bulletins/10138524.md), 2018-05-29, Service bulletin
- [SSM 47201](/bulletins/10137113.md), 2018-05-21, Service bulletin
- [ASI\-44451](/bulletins/10055312.md), 2014-05-07, Service bulletin
- [TSB\-13\-6\-17](/bulletins/10053471.md), 2013-10-31, Service bulletin
- [FSA\-12229](/bulletins/10043206.md), 2012-03-02, Service bulletin
- [ER\-11\-2011](/bulletins/10043205.md), 2012-03-02, Service bulletin
- [ER\-12229](/bulletins/10043204.md), 2012-03-02, Service bulletin
- [ER\-2011\-001P](/bulletins/10040784.md), 2011-09-13, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/15V779000](/v1/recalls/nhtsa/15V779000)

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