# NHTSA recall 15V763000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 15V763000 - Manufacturer: Mobility Specialists, Inc. - Reported: 2015\-11\-17 - Owners notified: 2015\-11\-13 - Component: EQUIPMENT ADAPTIVE/MOBILITY - Units potentially affected: 285 ## What is wrong Mobility Specialists, Inc. \(Mobility Specialists\) is recalling certain model year 2006\-2014 Ford E\-250, and E\-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. ## What can happen If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. ## The remedy Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1\-877\-777\-5438, or Ricon customer service at 1\-800\-322\-2884. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Vehicles this campaign lists - [2006 FORD E\-250](/makes/ford/e-250/2006/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2007 FORD E\-250](/makes/ford/e-250/2007/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2008 FORD E\-250](/makes/ford/e-250/2008/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2009 FORD E\-250](/makes/ford/e-250/2009/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2010 FORD E\-250](/makes/ford/e-250/2010/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2011 FORD E\-250](/makes/ford/e-250/2011/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2012 FORD E\-250](/makes/ford/e-250/2012/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2013 FORD E\-250](/makes/ford/e-250/2013/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2014 FORD E\-250](/makes/ford/e-250/2014/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2006 FORD E\-350](/makes/ford/e-350/2006/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2007 FORD E\-350](/makes/ford/e-350/2007/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2008 FORD E\-350](/makes/ford/e-350/2008/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2009 FORD E\-350](/makes/ford/e-350/2009/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2010 FORD E\-350](/makes/ford/e-350/2010/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2011 FORD E\-350](/makes/ford/e-350/2011/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2012 FORD E\-350](/makes/ford/e-350/2012/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2013 FORD E\-350](/makes/ford/e-350/2013/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. - [2014 FORD E\-350](/makes/ford/e-350/2014/recalls.md). Built 2006\-04\-04 to 2014\-08\-07. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin - [SSM 47850](/bulletins/10159489.md), 2019-05-07, Service bulletin - [SSM 47009](/bulletins/10138524.md), 2018-05-29, Service bulletin - [SSM 47201](/bulletins/10137113.md), 2018-05-21, Service bulletin - [ASI\-44451](/bulletins/10055312.md), 2014-05-07, Service bulletin - [TSB\-13\-6\-17](/bulletins/10053471.md), 2013-10-31, Service bulletin - [FSA\-12229](/bulletins/10043206.md), 2012-03-02, Service bulletin - [ER\-11\-2011](/bulletins/10043205.md), 2012-03-02, Service bulletin - [ER\-12229](/bulletins/10043204.md), 2012-03-02, Service bulletin - [ER\-2011\-001P](/bulletins/10040784.md), 2011-09-13, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/15V763000](/v1/recalls/nhtsa/15V763000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2015V763000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F15V763000&vehicle=NHTSA%20recall%2015V763000)