NHTSA recall 15V735000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V735000 |
| Manufacturer's number | CR3492 and CR3493 |
| Manufacturer | Nova Bus |
| Reported | 2015-11-05 |
| Owners notified | 2015-11-23 |
| Component | STRUCTURE:BODY:DOOR |
| Units potentially affected | 304 |
| Report | Quarterly report 7, for 2017 quarter 2 |
|---|---|
| Filed with NHTSA | 2017-07-11 |
| Vehicles in the campaign | 304 |
| Reported remedied | 287 (94%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
What can happen
A passenger could be injured if their arm is caught in the door.
The remedy
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 NOVA BUS LFS | Built 2010-08-10 to 2015-06-09. |
|---|---|
| 2014 NOVA BUS LFS | Built 2010-08-10 to 2015-06-09. |
| 2015 NOVA BUS LFS | Built 2010-08-10 to 2015-06-09. |
| 2013 NOVA BUS LFS ARTIC | Built 2010-08-10 to 2015-06-09. |
| 2014 NOVA BUS LFS ARTIC | Built 2010-08-10 to 2015-06-09. |
| 2015 NOVA BUS LFS ARTIC | Built 2010-08-10 to 2015-06-09. Listed as a series or trim of this model. |
| 2010 NOVA BUS NOVA LFS | Built 2010-08-10 to 2015-06-09. |
| 2011 NOVA BUS NOVA LFS | Built 2010-08-10 to 2015-06-09. |
| 2012 NOVA BUS NOVA LFS | Built 2010-08-10 to 2015-06-09. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| BS5467E | 2023-10-17. Service bulletin. Potential presence of a gap may cause frame crack. Only to perform during a frame crack repair process near front bolt of joint #2. |
|---|---|
| BS3667ER2 | 2020-10-02. Service bulletin. Vertical beam might crack above front door, second post capping. Weld stiffening plates. |
| FT4559 | 2019-03-25. Service bulletin. Sika Seams are Cracking, Strip Solution will be introduced in service. |
| BS4461E | 2018-11-13. Service bulletin. Canopy door latch might need to be retightened. |
| LI4167ER1 | 2018-05-14. Service bulletin. New improved stanchion is now available for installation in the articulation section of the vehicle. |
| BS3969E | 2017-08-03. Service bulletin. Dust intrusion in baselights area through the structure vertical tubes (60' bus) |
| LI3753E | 2017-08-03. Service bulletin. Vertical beam might crack above front door, second post capping. |
| BS3554ER3 | 2016-11-04. Service bulletin. "AUXILIARY HEATER INTAKE PIPE MOUNTING BRACKET MIGHT NOT BE ABLE TO WITHSTAND THE VIBRATION INDUCED BY THE BUS FRAME." |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.