# NHTSA recall 15V509000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 15V509000
- Manufacturer's number: R39
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2015\-08\-12
- Owners notified: 2015\-12\-15
- Component: VISIBILITY:WINDSHIELD WIPER/WASHER
- Units potentially affected: 158684

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014.  Use of the front windshield wipers on dry glass may cause damage to the body control module \(BCM\).


## What can happen

BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.


## The remedy

Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge.  Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is R39.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2017 quarter 1
- Filed with NHTSA: 2017\-04\-11
- Vehicles in the campaign: 158684
- Reported remedied: 132955 \(83%\)
- Reported unreachable: 2907
- Reported removed: 130

These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 JEEP CHEROKEE](/makes/jeep/cherokee/2014/recalls.md). Built 2013\-01\-04 to 2014\-07\-11.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [9004542](/bulletins/10248508.md), 2024-01-08, Service bulletin
- [9004542](/bulletins/10244347.md), 2023-10-30, Service bulletin
- [05152029](/bulletins/10223855.md), 2022-10-17, Service bulletin
- [9003109](/bulletins/10219830.md), 2022-09-15, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/15V509000](/v1/recalls/nhtsa/15V509000)

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