# NHTSA recall 15V415000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 15V415000 - Manufacturer's number: 15240 - Manufacturer: General Motors LLC - Reported: 2015\-06\-30 - Owners notified: 2016\-11\-15 - Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE - Units potentially affected: 691144 ## What is wrong General Motors LLC \(GM\) is recalling certain model year 2008\-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009\-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007\-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007\-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall. ## What can happen If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury. ## The remedy GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1\-800\-521\-7300, Chevrolet customer service at 1\-800\-222\-1020, GMC customer service at 1\-800\-462\-8782, and Saturn customer service at 1\-800\-553\-6000. GM's number for this recall is 15240. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 11, for 2018 quarter 2 - Filed with NHTSA: 2018\-07\-26 - Vehicles in the campaign: 691144 - Reported remedied: 534626 \(77%\) - Reported unreachable: 4472 - Reported removed: 19444 These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2008 BUICK ENCLAVE](/makes/buick/enclave/2008/recalls.md). Built 2007\-01\-03 to 2012\-03\-09. - [2009 BUICK ENCLAVE](/makes/buick/enclave/2009/recalls.md). Built 2007\-01\-03 to 2012\-03\-09. - [2010 BUICK ENCLAVE](/makes/buick/enclave/2010/recalls.md). Built 2007\-01\-03 to 2012\-03\-09. - [2011 BUICK ENCLAVE](/makes/buick/enclave/2011/recalls.md). Built 2007\-01\-03 to 2012\-03\-09. - [2012 BUICK ENCLAVE](/makes/buick/enclave/2012/recalls.md). Built 2007\-01\-03 to 2012\-03\-09. - [2009 CHEVROLET TRAVERSE](/makes/chevrolet/traverse/2009/recalls.md). Built 2008\-07\-06 to 2012\-03\-09. - [2010 CHEVROLET TRAVERSE](/makes/chevrolet/traverse/2010/recalls.md). Built 2008\-07\-06 to 2012\-03\-09. - [2011 CHEVROLET TRAVERSE](/makes/chevrolet/traverse/2011/recalls.md). Built 2008\-07\-06 to 2012\-03\-09. - [2012 CHEVROLET TRAVERSE](/makes/chevrolet/traverse/2012/recalls.md). Built 2008\-07\-06 to 2012\-03\-09. - [2007 GMC ACADIA](/makes/gmc/acadia/2007/recalls.md). Built 2006\-09\-15 to 2012\-03\-09. - [2008 GMC ACADIA](/makes/gmc/acadia/2008/recalls.md). Built 2006\-09\-15 to 2012\-03\-09. - [2009 GMC ACADIA](/makes/gmc/acadia/2009/recalls.md). Built 2006\-09\-15 to 2012\-03\-09. - [2010 GMC ACADIA](/makes/gmc/acadia/2010/recalls.md). Built 2006\-09\-15 to 2012\-03\-09. - [2011 GMC ACADIA](/makes/gmc/acadia/2011/recalls.md). Built 2006\-09\-15 to 2012\-03\-09. - [2012 GMC ACADIA](/makes/gmc/acadia/2012/recalls.md). Built 2006\-09\-15 to 2012\-03\-09. - [2007 SATURN OUTLOOK](/makes/saturn/outlook/2007/recalls.md). Built 2006\-08\-17 to 2010\-03\-18. - [2008 SATURN OUTLOOK](/makes/saturn/outlook/2008/recalls.md). Built 2006\-08\-17 to 2010\-03\-18. - [2009 SATURN OUTLOOK](/makes/saturn/outlook/2009/recalls.md). Built 2006\-08\-17 to 2010\-03\-18. - [2010 SATURN OUTLOOK](/makes/saturn/outlook/2010/recalls.md). Built 2006\-08\-17 to 2010\-03\-18. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin - [23\-NA\-219](/bulletins/11009764.md), 2024-11-05, Service bulletin - [PI0281K](/bulletins/10250244.md), 2024-02-14, Service bulletin - [99\-08\-51\-001F](/bulletins/10239124.md), 2023-07-14, Service bulletin - [PI0281J](/bulletins/10235561.md), 2023-05-04, Service bulletin - [PI0754F](/bulletins/10232283.md), 2023-03-03, Service bulletin - [PIP5358B](/bulletins/10213818.md), 2022-06-13, Service bulletin - [PI0653F](/bulletins/10213768.md), 2022-06-13, Service bulletin - [PI0281I](/bulletins/10210441.md), 2022-04-22, Service bulletin - [PIP5358A](/bulletins/10197294.md), 2021-06-14, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/15V415000](/v1/recalls/nhtsa/15V415000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2015V415000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F15V415000&vehicle=NHTSA%20recall%2015V415000)