# NHTSA recall 15V406000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 15V406000
- Manufacturer's number: 15C03
- Manufacturer: Ford Motor Company
- Reported: 2015\-06\-24
- Owners notified: 2015\-08\-04
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units potentially affected: 184519

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2014\-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015.  Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display \(MFD\), and non\-functional warning chimes, messages and warning lights.  Specific warning chimes, messages and warning lights.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 101, "Control and Displays."


## What can happen

If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.


## The remedy

Ford will notify owners, and dealers will update the instrument panel software, free of charge.  The recall began on August 4, 2015.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 15C03.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2016 quarter 4
- Filed with NHTSA: 2017\-01\-27
- Vehicles in the campaign: 184519
- Reported remedied: 156196 \(84%\)
- Reported unreachable: 1152
- Reported removed: 111

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 FORD ESCAPE](/makes/ford/escape/2014/recalls.md). Built 2014\-05\-19 to 2015\-02\-06.
- [2015 FORD ESCAPE](/makes/ford/escape/2015/recalls.md). Built 2014\-05\-19 to 2015\-02\-06.
- [2014 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2014/recalls.md). Built 2014\-05\-10 to 2015\-07\-02.
- [2015 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2015/recalls.md). Built 2014\-05\-10 to 2015\-07\-02.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB 17\-0027](/bulletins/10099002.md), 2017-05-12, Service bulletin
- [TSB 16\-0158](/bulletins/10093865.md), 2017-03-06, Service bulletin
- [SB\-45313](/bulletins/10058663.md), 2015-10-27, Service bulletin
- [SB\-45308](/bulletins/10058660.md), 2015-10-26, Service bulletin
- [ASI\-44446](/bulletins/10055316.md), 2014-05-07, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/15V406000](/v1/recalls/nhtsa/15V406000)

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