NHTSA recall 15V406000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V406000 |
| Manufacturer's number | 15C03 |
| Manufacturer | Ford Motor Company |
| Reported | 2015-06-24 |
| Owners notified | 2015-08-04 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Units potentially affected | 184519 |
| Report | Quarterly report 6, for 2016 quarter 4 |
|---|---|
| Filed with NHTSA | 2017-01-27 |
| Vehicles in the campaign | 184519 |
| Reported remedied | 156196 (84%) |
| Reported unreachable | 1152 |
| Reported removed | 111 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What can happen
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
The remedy
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2014 FORD ESCAPE | Built 2014-05-19 to 2015-02-06. |
|---|---|
| 2015 FORD ESCAPE | Built 2014-05-19 to 2015-02-06. |
| 2014 FORD TRANSIT CONNECT | Built 2014-05-10 to 2015-07-02. |
| 2015 FORD TRANSIT CONNECT | Built 2014-05-10 to 2015-07-02. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 17-0027 | 2017-05-12. Service bulletin. SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. |
|---|---|
| TSB 16-0158 | 2017-03-06. Service bulletin. SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. |
| SB-45313 | 2015-10-27. Service bulletin. 2015 FORD ESCAPE: INOPERATIVE DIGITAL SPEEDOMETER OR MISSING DIGITAL SPEEDOMETER AFTER REPROGRAMMING *CN |
| SB-45308 | 2015-10-26. Service bulletin. 2015-2015 FORD ESCAPE: DUE TO CLUSTER RESET VEHICLE MAY EXHIBIT INTERMITTENT BATTERY DRAW WHICH CAN RESULT IN A DEAD BATTERY OR NO START *CN |
| ASI-44446 | 2014-05-07. Service bulletin. FORD: SOME VEHICLES MUST USE THE IDS DUE TO NOT BEING EQUIPPED WITH STEERING WHEEL CONTROLS, AND LANGUAGE CHANGED, AS NEEDED, IN THE INSTRUMENT PANEL CLUSTER (IPC), BY USING THE PROGRAMMABLE PARAMETERS. MODEL 2014 TRANSIT CONNECT. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.