NHTSA recall 15V340000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V340000 |
| Manufacturer's number | 15S18 |
| Manufacturer | Ford Motor Company |
| Reported | 2015-06-02 |
| Owners notified | 2015-07-21 |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Units potentially affected | 393623 |
| Report | Quarterly report 6, for 2016 quarter 4 |
|---|---|
| Filed with NHTSA | 2017-01-27 |
| Vehicles in the campaign | 393623 |
| Reported remedied | 272633 (69%) |
| Reported unreachable | 8714 |
| Reported removed | 469 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
What can happen
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2011 FORD FLEX | Built 2010-09-07 to 2012-02-28. |
|---|---|
| 2012 FORD FLEX | Built 2010-09-07 to 2012-02-28. |
| 2013 FORD FLEX | Built 2010-09-07 to 2012-02-28. |
| 2011 FORD FUSION | Built 2010-09-07 to 2012-02-28. |
| 2012 FORD FUSION | Built 2010-09-07 to 2012-02-28. |
| 2011 FORD TAURUS | Built 2010-09-07 to 2012-02-28. |
| 2012 FORD TAURUS | Built 2010-09-07 to 2012-02-28. |
| 2013 FORD TAURUS | Built 2010-09-07 to 2012-02-28. |
| 2011 LINCOLN MKS | Built 2010-09-07 to 2012-02-28. |
| 2012 LINCOLN MKS | Built 2010-09-07 to 2012-02-28. |
| 2013 LINCOLN MKS | Built 2010-09-07 to 2012-02-28. |
| 2011 LINCOLN MKT | Built 2010-09-07 to 2012-02-28. |
| 2012 LINCOLN MKT | Built 2010-09-07 to 2012-02-28. |
| 2013 LINCOLN MKT | Built 2010-09-07 to 2012-02-28. |
| 2011 LINCOLN MKZ | Built 2010-09-07 to 2012-02-28. |
| 2012 LINCOLN MKZ | Built 2010-09-07 to 2012-02-28. |
| 2011 MERCURY MILAN | Built 2010-09-07 to 2010-12-10. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE14030
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE14030 | Preliminary evaluation, opened 2014-10-02, closed 2015-09-10. Electric power steering failure. STEERING:ELECTRIC POWER ASSIST SYSTEM. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.