# NHTSA recall 15V246000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 15V246000
- Manufacturer's number: 15S16
- Manufacturer: Ford Motor Company
- Reported: 2015\-04\-24
- Owners notified: 2015\-12\-18
- Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Units potentially affected: 456440

## What is wrong

Ford Motor Company \(Ford\) notified the agency on April 23, 2015, that they are recalling certain model year 2013\-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012\-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013.  On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model  year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June  30, 2012.  A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.


## What can happen

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.


## The remedy

Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge.  Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 15S16.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2017 quarter 1
- Filed with NHTSA: 2017\-04\-28
- Vehicles in the campaign: 456440
- Reported remedied: 320666 \(70%\)
- Reported unreachable: 13850
- Reported removed: 1207

These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2011 FORD FIESTA](/makes/ford/fiesta/2011/recalls.md). Built 2009\-11\-03 to 2013\-05\-31.
- [2012 FORD FIESTA](/makes/ford/fiesta/2012/recalls.md). Built 2009\-11\-03 to 2013\-05\-31.
- [2013 FORD FIESTA](/makes/ford/fiesta/2013/recalls.md). Built 2009\-11\-03 to 2013\-05\-31.
- [2014 FORD FIESTA](/makes/ford/fiesta/2014/recalls.md). Built 2009\-11\-03 to 2013\-05\-31.
- [2013 FORD FUSION](/makes/ford/fusion/2013/recalls.md). Built 2012\-02\-01 to 2013\-05\-31.
- [2014 FORD FUSION](/makes/ford/fusion/2014/recalls.md). Built 2012\-02\-01 to 2013\-05\-31.
- [2013 LINCOLN MKZ](/makes/lincoln/mkz/2013/recalls.md). Built 2012\-02\-01 to 2013\-05\-31.
- [2014 LINCOLN MKZ](/makes/lincoln/mkz/2014/recalls.md). Built 2015\-02\-01 to 2013\-05\-31.

## Investigated as EA15002

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EA15002: Engineering analysis, opened 2015\-02\-27, closed 2015\-11\-13. Door Latch Failure. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/15V246000/investigations](/v1/recalls/nhtsa/15V246000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [15\-0069](/bulletins/10058055.md), 2015-07-28, Service bulletin
- [SB\-21508](/bulletins/10037090.md), 2011-05-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/15V246000](/v1/recalls/nhtsa/15V246000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2015V246000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F15V246000&vehicle=NHTSA%20recall%2015V246000)