# NHTSA recall 15V194000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 15V194000
- Manufacturer's number: 28H1
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2015\-04\-01
- Owners notified: 2015\-06\-23
- Component: ELECTRICAL SYSTEM:IGNITION:SWITCH
- Units potentially affected: 20676

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010.  This defect can affect the safe operation of the airbag system.  Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.  The key fob \(if applicable\), should also be removed from the key ring.     Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.


## What can happen

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking.  Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.


## The remedy

Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge.  The recall began on June 23, 2015.  Owners may contact Volkswagen customer service at 1\-800\-822\-8987.  Volkswagen's number for this recall is 28H1.  Note: This recall supersedes recalls 11V151 and 14V396.  Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign.  Vehicles that have already received a new ignition switch are not covered by this campaign.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2016 quarter 3
- Filed with NHTSA: 2016\-10\-28
- Vehicles in the campaign: 20676
- Reported remedied: 12392 \(59%\)
- Reported unreachable: 526
- Reported removed: 12

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2009 VOLKSWAGEN ROUTAN](/makes/volkswagen/routan/2009/recalls.md). Built 2008\-06\-25 to 2009\-07\-08.
- [2010 VOLKSWAGEN ROUTAN](/makes/volkswagen/routan/2010/recalls.md). Built 2009\-10\-01 to 2010\-08\-11.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TT961402](/bulletins/10252937.md), 2024-04-08, Service bulletin
- [Recall28G1](/bulletins/10249067.md), 2024-01-22, Service bulletin
- [TT641402](/bulletins/10239789.md), 2023-07-31, Service bulletin
- [TT571302](/bulletins/10239403.md), 2023-07-17, Service bulletin
- [961407](/bulletins/10238509.md), 2023-07-05, Service bulletin
- [961406](/bulletins/10238508.md), 2023-07-05, Service bulletin
- [Dealer Letter \-](/bulletins/10124455.md), 2017-12-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/15V194000](/v1/recalls/nhtsa/15V194000)

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