# NHTSA recall 15V175000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 15V175000
- Manufacturer's number: 15S09
- Manufacturer: Ford Motor Company
- Reported: 2015\-03\-25
- Owners notified: 2015\-04\-22
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- Units potentially affected: 6322

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2011\-2015 Ford F\-350, F\-450, and F\-550 trucks  manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages.  The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor \(EGT\) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.


## What can happen

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.


## The remedy

Ford will notify owners, and dealers will update the Powertrain Control Module \(PCM\) software, free of charge. The recall began on April 22, 2015.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 15S09.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2016 quarter 3
- Filed with NHTSA: 2016\-10\-26
- Vehicles in the campaign: 6322
- Reported remedied: 5215 \(82%\)
- Reported unreachable: 94
- Reported removed: 6

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2011 FORD F\-350 SD](/makes/ford/f-350/2011/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2012 FORD F\-350 SD](/makes/ford/f-350/2012/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2013 FORD F\-350 SD](/makes/ford/f-350/2013/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2014 FORD F\-350 SD](/makes/ford/f-350/2014/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2015 FORD F\-350 SD](/makes/ford/f-350/2015/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2011 FORD F\-450 SD](/makes/ford/f-450/2011/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2012 FORD F\-450 SD](/makes/ford/f-450/2012/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2013 FORD F\-450 SD](/makes/ford/f-450/2013/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2014 FORD F\-450 SD](/makes/ford/f-450/2014/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2015 FORD F\-450 SD](/makes/ford/f-450/2015/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2011 FORD F\-550 SD](/makes/ford/f-550/2011/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2012 FORD F\-550 SD](/makes/ford/f-550/2012/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2013 FORD F\-550 SD](/makes/ford/f-550/2013/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2014 FORD F\-550 SD](/makes/ford/f-550/2014/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.
- [2015 FORD F\-550 SD](/makes/ford/f-550/2015/recalls.md). Built 2010\-02\-22 to 2015\-01\-30. Listed as a series or trim of this model.

## Investigated as RQ14005

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- RQ14005: Recall query, opened 2015\-01\-13, closed 2016\-03\-15. Vehicle Commanded Engine Shutdown. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/15V175000/investigations](/v1/recalls/nhtsa/15V175000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [23B63](/bulletins/10248068.md), 2024-01-02, Service bulletin
- [SSM 51854](/bulletins/10241626.md), 2023-09-04, Service bulletin
- [SSM 51849](/bulletins/10241547.md), 2023-09-01, Service bulletin
- [SSM 50636](/bulletins/10209384.md), 2022-03-29, Service bulletin
- [SSM 50096](/bulletins/10201580.md), 2021-09-28, Service bulletin
- [16\-0060](/bulletins/10183761.md), 2020-12-07, Service bulletin
- [SSM 47823](/bulletins/10156886.md), 2019-04-08, Service bulletin
- [18N04](/bulletins/10148745.md), 2018-11-19, Service bulletin
- [SSM 47597](/bulletins/10148731.md), 2018-11-19, Service bulletin
- [TSB18\-2109](/bulletins/10137120.md), 2018-05-21, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/15V175000](/v1/recalls/nhtsa/15V175000)

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