# NHTSA recall 15V143000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 15V143000
- Manufacturer: Toyota Motor Engineering \& Manufacturing
- Reported: 2015\-03\-13
- Owners notified: 2015\-09\-10
- Component: HYBRID PROPULSION SYSTEM
- Units potentially affected: 2497

## What is wrong

Toyota Motor Engineering \& manufacturing \(Toyota\) is recalling certain model year 2012\-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014.  Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.


## What can happen

A loss of drive power may increase the risk of a crash.


## The remedy

Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015.  Owners may contact Toyota customer service at 1\-800\-331\-4331.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2016 quarter 4
- Filed with NHTSA: 2017\-01\-26
- Vehicles in the campaign: 2497
- Reported remedied: 2150 \(86%\)
- Reported unreachable: 30
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2012 TOYOTA RAV4 EV](/makes/toyota/rav4/2012/recalls.md). Built 2012\-07\-24 to 2014\-08\-29. Listed as a series or trim of this model.
- [2013 TOYOTA RAV4 EV](/makes/toyota/rav4/2013/recalls.md). Built 2012\-07\-24 to 2014\-08\-29. Listed as a series or trim of this model.
- [2014 TOYOTA RAV4 EV](/makes/toyota/rav4/2014/recalls.md). Built 2012\-07\-24 to 2014\-08\-29. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [T\-TT\-0208\-12 Rev](/bulletins/10132268.md), 2018-04-02, Service bulletin
- [T\-SB\-0047\-16](/bulletins/10096909.md), 2017-04-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/15V143000](/v1/recalls/nhtsa/15V143000)

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