NHTSA recall 14V804000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V804000 |
| Manufacturer's number | 14863 |
| Manufacturer | General Motors LLC |
| Reported | 2014-12-19 |
| Owners notified | 2015-02-05 |
| Component | SEATS |
| Units potentially affected | 3155 |
| Report | Quarterly report 6, for 2016 quarter 2 |
|---|---|
| Filed with NHTSA | 2016-07-28 |
| Vehicles in the campaign | 3155 |
| Reported remedied | 3131 (99%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
What can happen
The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
The remedy
GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2015 CADILLAC SRX | Built 2014-11-11 to 2014-12-03. |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 06-00-89-029V | 2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability. |
|---|---|
| 060850009J | 2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices. |
| 12-09-41-002B | 2018-06-11. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat. |
| PIC6079 | 2018-06-04. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles with remote start and the changes during a Remote Vehicle Start event as of the 2015 model year. The following functions have changed for 2015 Dual Zone Auto HVAC settings, Rear window defogger, heated seats, ventilated seats, and heated steering wheel. On transition to ignition the following Remote Vehicle Start event, the Heater-Vent-Air Conditioning settings will return to last known settings. During a remote start event, the rear window defogger will turn on if the outside temperature is 44 Fahrenheit (7 Celsius) or below. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 Fahrenheit (10 Celsius). During a Remote Vehicle Start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 Fahrenheit (27 Celsius). During a Remote Vehicle Start event, the heated steering wheel does not turn on. |
| 06-00-89-029K | 2018-05-21. Service bulletin. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability. |
| 12-09-41-002B | 2018-05-21. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat. |
| 15NA044 | 2018-05-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering. |
| 15-NA-044 | 2017-12-22. Service bulletin. This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering. |
| 12-09-41-002D | 2017-08-31. Service bulletin. This informational bulletin explains not to put anything metal or conductive on the passenger seat or it may set the reminder chime off. |
| 06-08-50-009I | 2017-08-15. Service bulletin. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.