# NHTSA recall 14V764000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V764000
- Manufacturer's number: 2014120003
- Manufacturer: Mercedes\-Benz USA, LLC \- DBA Sprinter
- Reported: 2014\-12\-01
- Owners notified: 2014\-12\-19
- Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Units potentially affected: 8279

## What is wrong

Mercedes\-Benz USA, LLC \- DBA Sprinter \(Mercedes\) is recalling certain model year 2014\-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.


## What can happen

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire.  Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.


## The remedy

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge.  The recall began on December 19, 2014.  Owners may contact Mercedes customer service at 1\-877\-762\-8267.  Mercedes' number for this recall is 2014120003.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 7, for 2016 quarter 2
- Filed with NHTSA: 2016\-09\-23
- Vehicles in the campaign: 8279
- Reported remedied: 6826 \(82%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 MERCEDES BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2014/recalls.md). Built 2014\-02\-28 to 2014\-11\-21. Listed as a series or trim of this model.
- [2015 MERCEDES BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2015/recalls.md). Built 2014\-02\-28 to 2014\-11\-21. Listed as a series or trim of this model.
- [2015 MERCEDES BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2015/recalls.md). Built 2014\-02\-28 to 2014\-11\-21. Listed as a series or trim of this model.
- [2014 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2014/recalls.md). Built 2014\-02\-28 to 2014\-11\-21. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [LI4910\-N\-060969](/bulletins/11031943.md), 2026-05-02, Service bulletin
- [LI14.20\-N\-073867](/bulletins/11028113.md), 2026-02-03, Service bulletin
- [LI14.20\-N\-073867](/bulletins/11018920.md), 2025-06-03, Service bulletin
- [LI14.20\-N\-073867](/bulletins/11017565.md), 2025-05-02, Service bulletin
- [LI49.00\-N\-078608](/bulletins/11011223.md), 2024-12-04, Service bulletin
- [LI14.20\-N\-073867\_5](/bulletins/11005573.md), 2024-08-03, Service bulletin
- [LI14.20\-N\-073867](/bulletins/11001114.md), 2024-06-06, Service bulletin
- [2022120013\-1](/bulletins/10235073.md), 2023-04-24, Service bulletin
- [LI03.10\-N\-075843](/bulletins/10232322.md), 2023-03-03, Service bulletin
- [LI07.16\-N\-075574](/bulletins/10228805.md), 2023-01-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V764000](/v1/recalls/nhtsa/14V764000)

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