# NHTSA recall 14V704000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 14V704000 - Manufacturer's number: 14S25 - Manufacturer: Ford Motor Company - Reported: 2014\-11\-05 - Owners notified: 2014\-11\-19 - Component: STEERING:RACK AND PINION:PINION SHAFT - Units potentially affected: 36888 ## What is wrong Ford Motor Company \(Ford\) is recalling certain model year 2005\-2011 Ford Crown Victoria, 2005\-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005\-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V\-385. The prior repairs may not have been correctly performed. ## What can happen Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash. ## The remedy Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V\-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1\-866\-436\-7332. Ford's number for this recall is 14S25. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 6, for 2016 quarter 1 - Filed with NHTSA: 2016\-04\-25 - Vehicles in the campaign: 36888 - Reported remedied: 25916 \(70%\) - Reported unreachable: 535 - Reported removed: 165 These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2005 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2005/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2006 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2006/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2007 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2007/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2008 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2008/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2009 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2009/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2010 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2010/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2011 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2011/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2005 LINCOLN TOWN CAR](/makes/lincoln/town-car/2005/recalls.md). Built 2004\-03\-08 to 2011\-08\-30. - [2006 LINCOLN TOWN CAR](/makes/lincoln/town-car/2006/recalls.md). Built 2004\-03\-08 to 2011\-08\-30. - [2007 LINCOLN TOWN CAR](/makes/lincoln/town-car/2007/recalls.md). Built 2004\-03\-08 to 2011\-08\-30. - [2008 LINCOLN TOWN CAR](/makes/lincoln/town-car/2008/recalls.md). Built 2004\-03\-08 to 2011\-08\-30. - [2009 LINCOLN TOWN CAR](/makes/lincoln/town-car/2009/recalls.md). Built 2004\-03\-08 to 2011\-08\-30. - [2010 LINCOLN TOWN CAR](/makes/lincoln/town-car/2010/recalls.md). Built 2004\-03\-08 to 2011\-08\-30. - [2011 LINCOLN TOWN CAR](/makes/lincoln/town-car/2011/recalls.md). Built 2004\-03\-08 to 2011\-08\-30. - [2005 MERCURY GRAND MARQUIS](/makes/mercury/grand-marquis/2005/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2006 MERCURY GRAND MARQUIS](/makes/mercury/grand-marquis/2006/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2007 MERCURY GRAND MARQUIS](/makes/mercury/grand-marquis/2007/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2008 MERCURY GRAND MARQUIS](/makes/mercury/grand-marquis/2008/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2009 MERCURY GRAND MARQUIS](/makes/mercury/grand-marquis/2009/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2010 MERCURY GRAND MARQUIS](/makes/mercury/grand-marquis/2010/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. - [2011 MERCURY GRAND MARQUIS](/makes/mercury/grand-marquis/2011/recalls.md). Built 2004\-03\-23 to 2011\-08\-30. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [RP\-13R01](/bulletins/10054924.md), 2014-03-12, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/14V704000](/v1/recalls/nhtsa/14V704000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2014V704000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F14V704000&vehicle=NHTSA%20recall%2014V704000)