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NHTSA recall 14V670000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number14V670000
Manufacturer's number72F1
ManufacturerVolkswagen Group of America, Inc.
Reported2014-10-24
Owners notified2014-11-19
ComponentSEATS
Units potentially affected393
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2016 quarter 1
Filed with NHTSA2016-04-28
Vehicles in the campaign393
Reported remedied381 (96%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.

What can happen

Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.

The remedy

Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2015 VOLKSWAGEN JETTABuilt 2014-09-30 to 2014-10-01.
2015 VOLKSWAGEN PASSATBuilt 2014-09-23 to 2014-10-09.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
Edition1162023-10-02. Service bulletin. VW Elsa Newsletter
Edition1102023-09-18. Service bulletin. VW Elsa Newsletter
TT7415022019-04-15. Service bulletin. Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
TT 7415022019-04-08. Service bulletin. Update incorrect model year applicability in model table.
TT 74-15-012017-11-08. Service bulletin. Tech Tips: Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
TT 74-15-012017-06-23. Service bulletin. THE UPDATE TO THIS TECH TIP WAS TO INCLUDE THE 2016 MODEL YEAR APPLICABILITY.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially