# NHTSA recall 14V597000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V597000
- Manufacturer's number: 14S21
- Manufacturer: Ford Motor Company
- Reported: 2014\-09\-26
- Owners notified: 2015\-05\-26
- Component: SEAT BELTS; AIR BAGS:SIDE/WINDOW; AIR BAGS
- Units potentially affected: 746842

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2013\-2014 Ford C\-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013.  The coating on portions of the Restraint Control Module \(RCM\) may crack, and when exposed to humidity, circuits on the printed circuit board may short.


## What can happen

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.


## The remedy

Ford will notify owners, and dealers will replace the RCM, free of charge.  Parts are not currently available. The recall began on May 26,2015.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 14S21.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 4
- Filed with NHTSA: 2016\-01\-29
- Vehicles in the campaign: 746842
- Reported remedied: 403913 \(54%\)
- Reported unreachable: 22338
- Reported removed: 2633

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 FORD C\-MAX](/makes/ford/c-max/2013/recalls.md). Built 2012\-01\-19 to 2013\-11\-21.
- [2014 FORD C\-MAX](/makes/ford/c-max/2014/recalls.md). Built 2012\-01\-19 to 2013\-11\-21.
- [2013 FORD ESCAPE](/makes/ford/escape/2013/recalls.md). Built 2011\-10\-05 to 2013\-11\-01.
- [2014 FORD ESCAPE](/makes/ford/escape/2014/recalls.md). Built 2011\-10\-05 to 2013\-11\-01.
- [2013 FORD FUSION](/makes/ford/fusion/2013/recalls.md). Built 2012\-02\-03 to 2013\-08\-24.
- [2014 FORD FUSION](/makes/ford/fusion/2014/recalls.md). Built 2012\-02\-03 to 2013\-08\-24.
- [2013 LINCOLN MKZ](/makes/lincoln/mkz/2013/recalls.md). Built 2012\-04\-25 to 2013\-09\-30.
- [2014 LINCOLN MKZ](/makes/lincoln/mkz/2014/recalls.md). Built 2012\-04\-25 to 2013\-09\-30.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [21B71 S3](/bulletins/10240407.md), 2023-08-03, Service bulletin
- [21B71 S2](/bulletins/10218633.md), 2022-08-23, Service bulletin
- [21B71\-S1](/bulletins/10209129.md), 2022-04-04, Service bulletin
- [TSB160001](/bulletins/10204987.md), 2021-12-20, Service bulletin
- [LTR3756](/bulletins/10204986.md), 2021-12-20, Service bulletin
- [SSM 46102](/bulletins/10109079.md), 2017-08-01, Service bulletin
- [ASI\-32292](/bulletins/10053450.md), 2013-10-28, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V597000](/v1/recalls/nhtsa/14V597000)

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