# NHTSA recall 14V540000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V540000
- Manufacturer's number: 14445
- Manufacturer: General Motors LLC
- Reported: 2014\-09\-09
- Owners notified: 2015\-02\-04
- Component: ELECTRICAL SYSTEM:IGNITION
- Units potentially affected: 47043

## What is wrong

General Motors LLC \(GM\) is recalling certain model year 2011\-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008\-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009.  In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.


## What can happen

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.  Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.


## The remedy

GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to the original RKE transmitter assembly.  GM issued an interim notification to owners on December 31, 2014.  The recall began on February 4, 2015.  Owners may contact Chevrolet customer service at 1\-800\-222\-1020 and Pontiac customer service at 1\-800\-762\-2737.  GM's number for this recall is 14445.  Note: Until the recall has been performed, it is very important that drivers adjust their seat and steering column to allow clearance between their knee and the ignition key.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2016 quarter 2
- Filed with NHTSA: 2016\-07\-28
- Vehicles in the campaign: 47043
- Reported remedied: 21325 \(45%\)
- Reported unreachable: 533
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2011 CHEVROLET CAPRICE. Built 2010\-10\-15 to 2011\-08\-16.
- 2012 CHEVROLET CAPRICE. Built 2011\-09\-08 to 2012\-08\-17.
- 2013 CHEVROLET CAPRICE. Built 2012\-08\-14 to 2013\-12\-06.
- [2008 PONTIAC G8](/makes/pontiac/g8/2008/recalls.md). Built 2007\-07\-25 to 2008\-05\-16.
- [2009 PONTIAC G8](/makes/pontiac/g8/2009/recalls.md). Built 2008\-02\-29 to 2009\-02\-18.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [14445A](/bulletins/10248794.md), 2024-01-16, Service bulletin
- [PI1018A](/bulletins/10113519.md), 2017-08-15, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V540000](/v1/recalls/nhtsa/14V540000)

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