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NHTSA recall 14V514000

NHTSA advises: do not drive until the repair is done.

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number14V514000
Manufacturer's number14S18
ManufacturerFord Motor Company
Reported2014-08-22
Owners notified2014-11-11
ComponentSTEERING
Units potentially affected508
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2016 quarter 1
Filed with NHTSA2016-04-25
Vehicles in the campaign508
Reported remedied500 (98%)
Reported unreachable1
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

What can happen

The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

The remedy

Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2014 FORD C-MAXBuilt 2014-08-08 to 2014-08-15.
2014 FORD FOCUSBuilt 2014-08-08 to 2014-08-15.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
Service2021-12-20. Service bulletin. Online automotive service information system for March 2016
SSM 462102017-03-20. Service bulletin. SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially