# NHTSA recall 14V490000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V490000
- Manufacturer's number: 14506
- Manufacturer: General Motors LLC
- Reported: 2014\-08\-08
- Owners notified: 2014\-10\-20
- Component: ELECTRICAL SYSTEM:IGNITION
- Units potentially affected: 202155

## What is wrong

General Motors LLC \(GM\) is recalling certain model year 2002\-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004.  In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.


## What can happen

If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: \(a\) for an automatic transmission, if the transmission is not in the "Park" position; or \(b\) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.


## The remedy

GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off.  If it can, dealers will replace the ignition cylinder and keys, free of charge.  The recall began in October 2014.  Owners may contact Saturn customer service at 1\-800\-553\-6000.  GM's number for this recall is 14506.  Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2016 quarter 1
- Filed with NHTSA: 2016\-04\-28
- Vehicles in the campaign: 202155
- Reported remedied: 53675 \(26%\)
- Reported unreachable: 8212
- Reported removed: 55105

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2002 SATURN VUE](/makes/saturn/vue/2002/recalls.md). Built 2001\-09\-11 to 2002\-06\-12.
- [2003 SATURN VUE](/makes/saturn/vue/2003/recalls.md). Built 2002\-04\-11 to 2003\-08\-25.
- [2004 SATURN VUE](/makes/saturn/vue/2004/recalls.md). Built 2003\-06\-10 to 2004\-04\-06.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [14506A](/bulletins/10245895.md), 2023-12-04, Service bulletin
- [14506](/bulletins/10245894.md), 2023-12-04, Service bulletin
- [14319A](/bulletins/10090042.md), 2017-02-01, Service bulletin
- [14506A](/bulletins/10066116.md), 2016-05-19, Service bulletin
- [14506](/bulletins/10066115.md), 2016-05-19, Service bulletin
- [07251](/bulletins/10024569.md), 2008-04-24, Service bulletin
- [02T30A](/bulletins/632285.md), 2002-07-12, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V490000](/v1/recalls/nhtsa/14V490000)

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