# NHTSA recall 14V417000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V417000
- Manufacturer's number: 14257
- Manufacturer: General Motors LLC
- Reported: 2014\-07\-02
- Owners notified: 2014\-08\-29
- Component: EQUIPMENT:ELECTRICAL
- Units potentially affected: 2990

## What is wrong

General Motors LLC \(GM\) is recalling certain model year 2013\-2014 Buick Encore all\-wheel\-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012\-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater.  In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.


## What can happen

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.


## The remedy

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius.  The recall began in August 2014.  Owners may contact Buick customer service at 1\-800\-521\-7300 or Chevrolet customer service at 1\-800\-222\-1020.  GM's number for this recall is 14257.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 4
- Filed with NHTSA: 2016\-01\-29
- Vehicles in the campaign: 2990
- Reported remedied: 2357 \(78%\)
- Reported unreachable: 19
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 BUICK ENCORE](/makes/buick/encore/2013/recalls.md). Built 2012\-08\-23 to 2013\-09\-09.
- [2014 BUICK ENCORE](/makes/buick/encore/2014/recalls.md). Built 2012\-04\-19 to 2013\-07\-22.
- [2013 BUICK VERANO](/makes/buick/verano/2013/recalls.md). Built 2012\-08\-08 to 2013\-06\-20.
- [2014 BUICK VERANO](/makes/buick/verano/2014/recalls.md). Built 2013\-05\-14 to 2013\-06\-04.
- [2013 CHEVROLET CRUZE](/makes/chevrolet/cruze/2013/recalls.md). Built 2012\-08\-07 to 2013\-06\-03.
- [2014 CHEVROLET CRUZE](/makes/chevrolet/cruze/2014/recalls.md). Built 2013\-02\-04 to 2013\-08\-16.
- [2012 CHEVROLET SONIC](/makes/chevrolet/sonic/2012/recalls.md). Built 2011\-05\-10 to 2012\-08\-02.
- [2013 CHEVROLET SONIC](/makes/chevrolet/sonic/2013/recalls.md). Built 2012\-05\-29 to 2013\-08\-08.
- [2014 CHEVROLET SONIC](/makes/chevrolet/sonic/2014/recalls.md). Built 2013\-08\-14 to 2013\-08\-16.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin
- [PIP5132](/bulletins/10253375.md), 2024-04-22, Service bulletin
- [PIP5128](/bulletins/10253367.md), 2024-04-22, Service bulletin
- [PIE0297](/bulletins/10253124.md), 2024-04-15, Service bulletin
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin
- [PIT5353](/bulletins/10252163.md), 2024-04-01, Service bulletin
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V417000](/v1/recalls/nhtsa/14V417000)

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