NHTSA recall 14V286000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V286000 |
| Manufacturer's number | 14S06 |
| Manufacturer | Ford Motor Company |
| Reported | 2014-05-29 |
| Owners notified | 2014-07-23 |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Units potentially affected | 179027 |
| Report | Quarterly report 6, for 2015 quarter 4 |
|---|---|
| Filed with NHTSA | 2016-01-29 |
| Vehicles in the campaign | 179027 |
| Reported remedied | 148074 (82%) |
| Reported unreachable | 3419 |
| Reported removed | 197 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
What can happen
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
The remedy
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2011 FORD EXPLORER | Built 2010-05-17 to 2012-02-28. |
|---|---|
| 2012 FORD EXPLORER | Built 2010-05-17 to 2012-02-28. |
| 2013 FORD EXPLORER | Built 2010-05-17 to 2012-02-28. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE12017
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE12017 | Preliminary evaluation, opened 2012-06-19, closed 2014-06-12. Electric power steering failure. STEERING:ELECTRIC POWER ASSIST SYSTEM. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.